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Capital One Communications Director Premium Card United States, New York, New York 555673056
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About the Role:
This position requires exceptional leadership, judgment, teamwork, and results focus. An open mind and a passion for finding creative new ways to solve problems and deliver results are essential to the success of this role. Adaptability and a sense of humor will also serve you well.
Primary Responsibilities:
Provide communications-related counsel to a range of Business, Marketing and Brand partners, including executives and peers
Identify, build and maintain effective relationships with partners across the enterprise, including members of the brand marketing, data/insights, product and teams
Proactively collaborate with partners across the team and larger organization with the goal of driving creative, streamlined and connected programming
Serve as the External Communications lead on integrated teams, guiding overall workflow and identifying opportunity for process improvement
Push the team’s thinking, surfacing new trend-based ideas, securing buy-in and operationalizing them
Deeply understand the business you are supporting and leverage this knowledge to inform your approach to day-to-day work
Use judgment to navigate complex situations, ultimately contributing to reputation building
Serve as a lead on the Card PR team for strategic planning; guide the team to develop insights-based plans that introduce new ideas and set us up to deliver on goals
Oversee the execution of programming that drives toward communications, marketing and business objectives
Collaborate closely with external partners and PR agencies to execute creative programming and deliver results at scale
Identify opportunities to enhance media relations efforts, leveraging expertise and reporter relationships to drive increased coverage in priority outlets across luxury, lifestyle and business verticals
Introduce creative and new solutions to business challenges; push the PR and partner teams to test new approaches
Stay abreast of industry trends, share insights and identify opportunities to apply them to ongoing work, both for PR and beyond
Identify opportunities to shift ways of working, ultimately driving efficiencies and enhancing results
Contribute to team operational excellence by overseeing budget management, prioritization of work, agency relations, development of best practices, etc.
Constantly collaborate with leaders across the Card PR team, as well as Corporate Communications and External Affairs to deliver integrated programming
Serve as a people leader and mentor
Basic Qualifications:
Bachelor's degree or military experience
At least ten years of communications experience
Preferred Qualifications:
5+ years of experience working in an integrated marketing and communications environment
5+ years of experience in PR, working with or for travel,, luxury goods, fashion, beauty, hospitality or entertainment industries
4+ years of media relations experience
. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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