Capital One Communications Director Premium Card 

United States, New York, New York 

555673056

NYC 299 Park Avenue (22957), United States of America, New York, New York Communications Director, Premium Card

About the Role:

This position requires exceptional leadership, judgment, teamwork, and results focus. An open mind and a passion for finding creative new ways to solve problems and deliver results are essential to the success of this role. Adaptability and a sense of humor will also serve you well.

Primary Responsibilities:

• Provide communications-related counsel to a range of Business, Marketing and Brand partners, including executives and peers

• Identify, build and maintain effective relationships with partners across the enterprise, including members of the brand marketing, data/insights, product and teams

• Proactively collaborate with partners across the team and larger organization with the goal of driving creative, streamlined and connected programming

• Serve as the External Communications lead on integrated teams, guiding overall workflow and identifying opportunity for process improvement

• Push the team’s thinking, surfacing new trend-based ideas, securing buy-in and operationalizing them

• Deeply understand the business you are supporting and leverage this knowledge to inform your approach to day-to-day work

• Use judgment to navigate complex situations, ultimately contributing to reputation building

• Serve as a lead on the Card PR team for strategic planning; guide the team to develop insights-based plans that introduce new ideas and set us up to deliver on goals

• Oversee the execution of programming that drives toward communications, marketing and business objectives

• Collaborate closely with external partners and PR agencies to execute creative programming and deliver results at scale

• Identify opportunities to enhance media relations efforts, leveraging expertise and reporter relationships to drive increased coverage in priority outlets across luxury, lifestyle and business verticals

• Introduce creative and new solutions to business challenges; push the PR and partner teams to test new approaches

• Stay abreast of industry trends, share insights and identify opportunities to apply them to ongoing work, both for PR and beyond

• Identify opportunities to shift ways of working, ultimately driving efficiencies and enhancing results

• Contribute to team operational excellence by overseeing budget management, prioritization of work, agency relations, development of best practices, etc.

• Constantly collaborate with leaders across the Card PR team, as well as Corporate Communications and External Affairs to deliver integrated programming

• Serve as a people leader and mentor

Basic Qualifications:

• Bachelor's degree or military experience

• At least ten years of communications experience

Preferred Qualifications:

• 5+ years of experience working in an integrated marketing and communications environment

• 5+ years of experience in PR, working with or for travel,, luxury goods, fashion, beauty, hospitality or entertainment industries

• 4+ years of media relations experience

New York City (Hybrid On-Site): $181,900 - $207,600 for Director, CommunicationsThis role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.