JPMorgan Lead Software Engineer - Salesforce Marketing Cloud 

United States, Texas, Plano 

555393498

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, equity, inclusion, and respect
• Serves as marketing automation lead developer; design and developing within Salesforce Marketing Cloud (SFMC) architecture & capabilities; guide and implement tech solutions to optimize journey / channel orchestration, improve delivery and results
• Expands and enhances capabilities, leveraging platform features to drive profiling, segmentation, multi-channel journeys, automation, housekeeping and data sanity.
• Takes part in technical design sessions, helps guide team with best practices, Data Designing, Performance Tuning, Code review and Quality check.
• Troubleshoots technical issues in and around marketing platform.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Must have understanding of marketing programs in a multi-channel, multi-touch campaigns and journeys.
• Experience in Marketing Cloud or similar marketing Automation platforms with focus on Integration and backend technologies
• Solid technical problem solving skills with ability to troubleshoot and assess technical design, along with understand functional requirements.
• Experience in Campaign Management and Lead Management along with Email design and dynamic components
• Must have understanding of marketing programs in a multi-channel, multi-touch campaigns and journeys.
• Strong background with technical experience in Marketing Cloud or similar marketing Automation platforms with focus on Integration and backend technologies.

Preferred qualifications, capabilities, and skills

• Hands on experience with Python or Java
• Experience in reporting and analytics
• Experience in data management platforms OR Customer data platforms
• Working in Agile environment
• Marketing Cloud Certifications
• Sales/Service Cloud knowledge is a plus
• Should be able to quality check and review the deliverables