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• Works effectively in a mixed environment and uses best practices and knowledge of internal or external business issues to improve products or services.• Has in-depth business knowledge and uses understanding of how relevant areas integrate to achieve objectives.• Uses advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective.• Shares initial ideas for professional direction of own organisational unit.• Acts as a professional advisor and mentor for staff / workteam / taskforces.• May lead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work.• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements.• Manages Subcontracting / Partnership Manager.• Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions.• Plans technical requirements from customers’ needs.• Develops SW / HW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering).• Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications.• Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3).• Applies and maintains quality standards. Participates in process and tools evolutions and improvements.• Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.
A suitable candidate will have a curious mind, always willing to learn something new. This mindset, combined with a minimum of a M.Sc-level degree in disciplines such as chemistry, physics, electronics or materials/mechanical engineering, will give you a good starting point in this position. Knowledge of materials analysis, imaging and characterization equipment and methods, such as SEM-EDS, FTIR, X-ray imaging and spectroscopy is regarded as a plus. The perfect candidate will be able to combine theory to practice, and produce reliable information for decision making. Sometimes the information environment may be challenging, so concentrating on the pertinent, based on the facts, is often required. More often than not, literature surveys are needed, so seeking information from scientific literature must not be foreign to you.
Reporting the findings is an essential part of the job, so fluent spoken and written English is a requirement.
Additional requirements:
Analytical and planning skills
Good communication skills in English (both written and spoken)
Initiative to learn new ways of doing
Willingness to work in a multicultural environment
Nokia has received the following recognitions for its commitment to inclusion & equality:
Kaapelitie 4, Oulu, 90620, FI
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