Uber Senior Rider Growth Operations Manager 

United States, West Virginia 

552966268

Your Impact in Role

• Live and breathe the Rider’s customer journey. You’ll know what riders do, and when and why they do it. You’ll understand their pain points and strive to solve them. You’ll want everyone to use Uber as much as you do!
• You’ll design and execute the vision, strategy and tactics for rider acquisition and engagement, through data-driven analytics, creative campaigns, robust digital marketing and partnership arrangement
• You’ll work collaboratively with local, regional and global stakeholders to improve the Product experience for existing and new riders
• You’ll project manage the development of compelling digital content to keep riders engaged and informed
• You’ll motivate the team to continually level-up their results, expectations, and stretch for increasingly higher levels of impact across all core operational metrics
• You’ll work closely with local and regional teams to achieve common goals

The Experience You'll Bring

• Minimum 5 years of hands-on management of functions that included combinations of the following: operations, product, analytics, marketing and data driven CRM programs
• Data-first problem solver with sound business judgment and demonstrated experience acquiring and engaging users in a commercially sensible way - ability to write SQL queries is a must
• Stellar project management skills. You have demonstrated impressive ability to lead initiatives at your organization
• Fluency in English and Cantonese.
• Experience working closely and communicating effectively with internal and external stakeholders
• You have the ability to motivate and inspire through storytelling - you are able to rally people behind a common goal
• Strong collaborative mindset: we can be way more impactful if we work together
• You want to shape the future of Uber presence in Hong Kong

* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .