Microsoft Critical Environment Facility Technician 

Taiwan, Taoyuan City 

550393078

Required Qualifications:

• High School Diploma, GED, or equivalent AND mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
  • OR equivalent experience.

• Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays

While not required, we also look for the following
:

• Experience in facility maintenance, building operations, or handyman services.
• Familiarity with CMMS platforms and work order management.
• Basic knowledge of HVAC, plumbing, electrical systems, and general building infrastructure.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently and manage multiple tasks.
• Good communication and documentation skills.
• Understanding of safety protocols and emergency procedures.
• Comfortable using digital tools for reporting and scheduling.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Responsibilities:

• Perform routine inspections and repairs on lighting, plumbing, HVAC, and other non-critical systems.
• Use CMMS to receive, track, and close work orders related to administrative building maintenance. Ensure timely response to both urgent and non-urgent requests.
• Liaise with external service providers for specialized repairs or installations. Ensure work is completed to standard and documented appropriately.
• Assist in emergency situations such as fire alarm resets, generator checks, and coordination with public emergency services when required.
• Conduct scheduled checks on building systems to prevent breakdowns and ensure operational continuity. Maintain logs and update CMMS accordingly.
• Support minor renovation, waste and sustainability initiatives. Provide input on facility upgrades and layout changes.
• Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable within Microsoft requirements.
• Embody our