EY Multimedia Design Consultant - Oceania VTH Supervising Associate 

India, Kerala, Kochi 

550195090

These learning experiences will then guide the creation and development of innovative learning and development experiences and solutions within the organization.

Working closely with the Learning Experience & Insights Leader (LEIL), Learning Experience Manager, Learning Insights and Technology Manager, and Learning Insights Coordinator, this role is
responsible for:

• Analysing learning data and insights to create learner journeys and learning maps, across the employee lifecycle, to ensure impactful and consistent learner experiences across the business
• Creating learner personas, learning metrics and experience guidelines
• Researching best practice learning experiences and building these into our learning journeys and maps
• Working closely with the learning insights and technology teams to ensure our recommended learning experiences are translated into viable learning metrics and learning solutions

Major responsibilities/duties

• Supporting the design and development of innovative and contemporary learning journeys and maps that create real learning experiences and impact for our EY people.
• Using learning insights to help drive concept generation and storyboarding across a range of projects, ensuring all learning experience solutions are designed to achieve clear learning outcomes.
• Collaborating with our Learning Technology Manager and team, LEIL Lead, subject matter experts within and outside of the business; and our wider TD team to scope, design and deliver innovative learning solutions that drive employee learning results.
• Helping to provide guidance to the TD team on the most effective learning methodologies to drive impactful learner experiences
• Working flexibly and embracing a fast-paced timelines and deliverables approach

• Learner engagement scores
• Feedback scores
• Innovation in training approach
• Learner knowledge retention
• Learner satisfaction scores
• Time to market
• Accessibility of programs
• Client satisfaction and participant experience
• Additional activities and learning and development objectives should be set and reviewed with

your Counsellor on a cycle basis as per LEAD

You will need to remain agile and adapt to changing requests from the business, whilst ensuring you are creating best in class learning experiences. You will be required to manage competing
priorities, varying content focus areas and multiple deliverables in this role. Other challenges may include:

• Balancing costs and quality of training
• Designing consistent learning experiences for a diverse workforce
• Managing time and business process requirements
• Teams and participants resistance to adopting new ways of learning

• Experience creating learning solutions that deliver real impact using contemporary learning delivery approaches
• Proven use of contemporary research, platforms, and applications to create meaningful learning experiences
• Demonstrated ability to manage multiple priorities.
• Instructional Design experience, utilising adult learning principles
• Strong attention to detail and quality outcomes
• Sound project management experience with an achievement orientation.
• Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels
• Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as ‘one team’

Knowledge

• Strong IT skills – Microsoft Office 365 suite – MS Teams, Excel, PowerPoint, Word, Outlook, SharePoint, Power BI etc.
• Skills in creating learning experiences using contemporary digital ie: Canva and learning platforms, Apps ie: Ed App and authoring tools
• Minimum 3 years’ experience in L&D or Instructional Design, along with designing and delivering training.
  

• LEAD CBS Global Rank Expectations at a Supervising Associate rank.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.