Honeywell Exp Cust Exp Professional 

India 

546953921

Responsibilities

• Participate in achievement of overall WC goal.
• Establish and maintain effective working customer relationships both internal and external.
• Actively lead the reduction of Unbilled AR.
• Work the customer relationship to optimize monthly progress billings on projects.
• Lead the liaison between external customer and internal project managers to proactively manage the balance between accurate, timely billing and maximization of cash collections.
• Work with Project Mangers to drive timely close out of projects and reduction of Unbilled Retention.
• Manage release of payments (AP) to subcontractors in compliance with law
• Assist with the management and preservation of lien/bond rights in accordance with local mechanics lien laws to protect
• Honeywell's right to payment.
• Assist C2C team with the resolution of disputes where it pertains to billing issues.
• Facilitate monthly Unbilled AR review/escalate billing issues including driving actions through maintaining action register.
• Provide monthly and ad Hoc status updates for reporting purposes.
• Perform project invoicing reconciliations where required.
• Identify and escalate defined uncollectible accounts and mitigate AFDA risks.
• Act as control point for business WC specific policies and processes.
• Drive regular involvement of Business leaders in status of portfolio.
• Act as a team member of the HBT Americas Working Capital Team
• Special Projects focusing on Clean up and/or Process Improvement as required.

Basic Qualifications

• Associate or bachelor’s degree or equivalent.
• 3+ years’ experience in finance, Customer service Lead/Key Accounts Experience, accounting or managing external customer relationships.
• 3+ years’ experience using Microsoft Excel and Word.
• 3+ years’ Experience with CRM software.
• 3+ years' experience helping Sales and internal/external customers.

Preferred Qualifications

• Bachelor's degree desired
• 3-5 years' experience in Finance or Accounting function
• 3-5 years' experience in Customer Service with Key Stakeholders.

• JOB ID: req439673
• Category: Customer Experience
• Location: Av. Salvador Nava Martinez 3125,San Luis Potosi,SAN LUIS POTOSI,78260,Mexico
• Nonexempt