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The person selected for this role will be in the rank of a Senior Associate and responsible for the deployment of multiple courses within one or more curriculum for EY Italy working alongside the Senior Deployment specialist and/or Learning Program Manager. The Associate needs to provide oversight of Learning administration activities and reports on course feedback.
Responsibilities:
• Build initial course Scheduling Offering for review
• Submit Schedule Offerings requests in order to publish content in SuccessFactors
• Support the end-to-end execution of Learning course deployment plans, including conference and event management
• Monitoring of participant nominations working alongside the Italian Team
• Management of learner cancellations, no shows and missed sessions, including reminders to participants
• Prepare facilitators for delivery of learning courses (logistics) and support in the management of facilitators
• Manage and maintain SharePoint sites and maintain content relevancy for SL: program or course including joining instructions (if required), learner, facilitator information, material
• Support the hosting and production of online modules, webcasts and virtual learning projects
• Monitor and analysis of reports: credit report, Nasba report, evaluation feedback etc.
• Contribute to other activities or projects across the wider Talent Development function
• Ensure CE credits awarded to Learning participants and instructors where applicable
• Build and maintain close working relationships with EY Italy Learning team
• Understanding of EY and EY Talent
• Stakeholder management
• Strong IT skills – Microsoft Office 365 suite – Teams, Excel, PowerBI, PowerPoint, Word, Outlook, SharePoint, etc
• Data Analytics and Monitoring competencies also for SQM support
• Data Visualization: Excel (focus on analysis and pivot tables), PowerBI dashboards
• Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels. Nice to have: proficiency in Italian.
• Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as ‘one team’
• Drive and deliver quality services and products to Talent
• Ability to learn new processes and skills quickly
• Proactive problem solver with solutions mindset
• Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements
• Master’s / Bachelor’s degree in Statics, Math, IT or related discipline.
• Minimum of 3-6 years of experience
• Significant experience of working in HR in professional services or corporate environment
• Experience of working in Learning and development is desired
• Working in international and diverse environments
This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
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