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IBM Red Hat Solutions Architect 
United States, Texas, Coppell 
54656634

24.06.2024

In your role as a Technical Solution Sales Representative (internally called a Solutions Architect) supporting Red Hat, you are the technical expert and advisor to our clients, sales teams and/or Business Partners. You understand the client’s business/technical requirements and/or competitive landscape and combine this with your knowledge of Red Hat offerings to present solutions that drive value for clients. You’ll need to have cloud-native thinking, technical expertise, passion for open source, a thorough understanding of business processes, and the ability to identify and solve issues at the enterprise level.

Your Role and Responsibilities
NOTE: This role requires the ability to be in the Coppell, TX – IBM office three (3) days each week.

  • Through continuous personal development, you will become a subject matter expert and act as an influencer and trusted advisor to your team, our clients, and our business partners
  • Collaborate closely with account managers, solutions sales specialists, and inside sales associates to define, design, and detail the technical aspects and feasibility of proposed solutions
  • Deliver pre-sales solution workshops, product demonstrations, technical education, and Proof of Concept engagements that articulate the business value of the proposed solution
  • Understand Red Hat’s points of view, the competition in the market, and know how to position Red Hat’s unique value proposition
  • Lead solutions training and provide enablement for your team, as well as share knowledge and findings to allow team members to learn from your experience
  • Collaborate with Marketing, Sales, Product Engineering, and Professional Services to build proactive sales plays that help uncover new Red Hat opportunities and ensure customer experience
  • Apply technical and sales knowledge to create and deliver proof points to assist with deal progression and closure in order to achieve revenue targets
  • Driving client satisfaction such that clients become promoters of the IBM solutions
  • Keep product knowledge up to date and articulate value proposition/ROI, based on your understanding of the competitive landscape
  • Share knowledge with your team members to allow them to learn from your work

Required Technical and Professional Expertise

  • Experience in the technology industry with a background in pre-sales, sales engineering or consulting
  • Ability to interpret and articulate customer business and technical needs
  • Understanding of complex enterprise solutions and architectures
  • Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL)
  • Broad understanding of the application life cycle from development to operations and its respective practices (DevOps)
  • Strong English communication skills are required
  • Results-driven, collaborative team player attitude


Preferred Technical and Professional Expertise

  • Previous experience in a technical presales or support role focused on DevOps, cloud computing, and Platform-as-a-Service (PaaS) or Container-as-a-Service (CaaS) technologies
  • Experience with configuration management technologies like Red Hat Ansible Automation Platform, Puppet, Chef, or other related technologies
  • Knowledge of key technologies in DevOps including Linux containers, container management, security, and continuous integration (CI) and continuous delivery (CD) tooling