In your role as a Technical Solution Sales Representative (internally called a Solutions Architect) supporting Red Hat, you are the technical expert and advisor to our clients, sales teams and/or Business Partners. You understand the client’s business/technical requirements and/or competitive landscape and combine this with your knowledge of Red Hat offerings to present solutions that drive value for clients. You’ll need to have cloud-native thinking, technical expertise, passion for open source, a thorough understanding of business processes, and the ability to identify and solve issues at the enterprise level.
Your Role and Responsibilities
NOTE: This role requires the ability to be in the Coppell, TX – IBM office three (3) days each week.
- Through continuous personal development, you will become a subject matter expert and act as an influencer and trusted advisor to your team, our clients, and our business partners
- Collaborate closely with account managers, solutions sales specialists, and inside sales associates to define, design, and detail the technical aspects and feasibility of proposed solutions
- Deliver pre-sales solution workshops, product demonstrations, technical education, and Proof of Concept engagements that articulate the business value of the proposed solution
- Understand Red Hat’s points of view, the competition in the market, and know how to position Red Hat’s unique value proposition
- Lead solutions training and provide enablement for your team, as well as share knowledge and findings to allow team members to learn from your experience
- Collaborate with Marketing, Sales, Product Engineering, and Professional Services to build proactive sales plays that help uncover new Red Hat opportunities and ensure customer experience
- Apply technical and sales knowledge to create and deliver proof points to assist with deal progression and closure in order to achieve revenue targets
- Driving client satisfaction such that clients become promoters of the IBM solutions
- Keep product knowledge up to date and articulate value proposition/ROI, based on your understanding of the competitive landscape
- Share knowledge with your team members to allow them to learn from your work
Required Technical and Professional Expertise
- Experience in the technology industry with a background in pre-sales, sales engineering or consulting
- Ability to interpret and articulate customer business and technical needs
- Understanding of complex enterprise solutions and architectures
- Advanced knowledge of UNIX or Linux systems, preferably in Red Hat platform offerings like Red Hat Enterprise Linux (RHEL)
- Broad understanding of the application life cycle from development to operations and its respective practices (DevOps)
- Strong English communication skills are required
- Results-driven, collaborative team player attitude
Preferred Technical and Professional Expertise
- Previous experience in a technical presales or support role focused on DevOps, cloud computing, and Platform-as-a-Service (PaaS) or Container-as-a-Service (CaaS) technologies
- Experience with configuration management technologies like Red Hat Ansible Automation Platform, Puppet, Chef, or other related technologies
- Knowledge of key technologies in DevOps including Linux containers, container management, security, and continuous integration (CI) and continuous delivery (CD) tooling