EY VTH Talent Operations Coordinator BBC - Senior Associate 

Philippines, Taguig 

546215519

Job Summary:

Applications Used: SAP Success Factors Core HR, Employee Central

Responsibilities:

• Exception Management and Process Insights SAP HROSS Activities:

o Identify and communicate incidents to HR Systems Core HR Support– e.g., banking details not flowing through
o Coordinate and manage Global requests (such as updates to coding, etc.)
o Submit locally approved requests for EC access authorization
o Monitor data sent from EC to local applications – EMAPI/PMD
o Provide requests for mass uploads
o Update fiscal year change
o Update people year change
o Creation of New Department code
o Manage BBC changes such as adding job classifications etc.
o Keep a pulse on reporting to ensure job classifications/dept coding is correct
o Run monthly reports and post on SharePoint for TCs
o Managing RBP request for EC
o Purge request management
o Workflow correction management in EC
o Participate/POC for global initiated UAT's for EC related functionality changes/updates

• Payroll Activities:

o Validating salary changes via reporting before the relevant monthly & fortnightly payruns
o Review and validation of bonus payments, cross checking for duplicates and flagging with onshore Consultants to rectify as necessary
o Error log review and escalation – reviewing and correcting any transactions that did not correctly replicate from our HR to payroll systemo Escalation of HR and Payroll related errors through to the onshore consultants for action (e.g. Salary over or under payments)

• Special projects:

o SharePoint site updates: Management of Talent SharePoint site (access, updates, refresh, etc.)

Knowledge and Skills Requirements:

o Advanced skills in Microsoft Office, particularly Excel, PowerPoint and Outlook
o Strong attention to detail and data administration and analytics skills, with a focus on working with confidential data from various sources
o Possess the ability to communicate with stakeholders at all levels to provide clear and concise information in both written and verbal formats.
o Time management and the ability to deliver in a fast-paced environment with competing priorities
o Ability to perform and manage multiple tasks simultaneously and work well under pressure and with time constraints
o Excellent client service skills, networking, and relationship development skills

Job Requirements:

o Bachelor’s degree, preference will be given for those with HR Specialization

o Minimum of 5 years of progressive experience in HR or related field at a coordinator or administrative level
o Demonstrated experience working with different stakeholders with competing needs
o Working in international and diverse environments

This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.

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