Dell Technical Customer Success Manager - Enterprise 

Saudi Arabia, Riyadh Region 

545241127

•Build and maintain trusted relationships with key customer stakeholders, ensuring alignment with their strategic business and technical goals.

•Act as a trusted advisor by understanding customer needs and guiding them to achieve their business and IT objectives.

•Proactive advocacy by acting as the customer's voice within Dell Technologies, ensuring their needs and challenges are effectively addressed.

•Strong technical background and experience in enterprise infrastructure, including servers, storage, networking, virtualization, and cloud solutions.

•Exceptional problem-solving skills and the ability to translate technical challenges into actionable solutions.

•Excellent communication, presentation, and interpersonal skills, with the ability to build credibility and trust with technical and non-technical stakeholders.

•Proficiency with enterprise infrastructure products is highly preferred with an analytical mindset and the ability to leverage data to drive insights and recommendations.

•Bachelor’s degree in information technology, computer science, or a related field.
•8 to 12 years of relevant experience delivering successful complex IT services across a range of sectors