Costa Rica-Heredia
Hybrid Roles:
About the role:
The Payroll Process Analyst supports the Payroll Operations Manager in all special projects and company initiatives that impact the payroll organization. The Payroll Process Analyst works independently and applies advanced payroll principles and knowledge to ensure standard operating procedures are followed, compliance to all local legal requirements relating to payroll, manages payroll efficiency and accuracy initiatives. Primary responsibilities for this position include pay results validation and confirmation using applied audit principles and designed controls. Develop, manage and implement continued process improvement initiatives, standardization.
Your Responsibilities Include:
- Ensure timely and accurate payroll processing for all employees, in compliance with legal requirements and internal policies, using sound judgment to resolve routine and moderately complex issues.
- Execute expatriate payroll processing in accordance with standard operating procedures, ensuring accuracy and compliance with global mobility requirements.
- Maintain and update payroll data, including cost centers, badges, shift patterns, work centers, one-time payments, and employee tax setup details, to support accurate payroll execution.
- Apply working knowledge of UKG Pro pay rules to ensure proper interpretation and application in payroll calculations and issue resolution.
- Perform end-to-end payroll cycles across various pay types (e.g., biweekly, monthly commissions, annual bonuses, off-cycle payments), ensuring adherence to established timelines and controls.
- Support annual system maintenance activities, including testing and validation of system upgrades and updates, in collaboration with technical and functional teams.
- Maintain payroll controls and documentation, responding to audit requests and ensuring readiness for internal and external reviews.
- Collaborate with cross-functional teams to support payroll-related projects of moderate scope, contributing to process improvements and operational efficiency.
- Engage with internal stakeholders and external vendors using professionalism and tact to resolve issues and support service delivery.
- Provide guidance to less experienced team members, sharing knowledge and supporting team development.
What we're looking for:
- Bachelor’s degree in Accounting, Finance, or related field
- 2-5 years of payroll processing preferred
- Level desired: Intermediate
- Preferred Qualifications: ECP Payroll, UKG Pro/ Kronos, ADP
- Strong analytical skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Strong organizational and time management skills.
- Proactive approach to problem-solving and process improvement.
- Ability to handle confidential information with integrity.
Work Environment
The work environment is hybrid 3 days a week in Heredia.
Please submit Resume in English
Benefits • Life-Work Integration • Community • Career Growth