What you’ll do:
- Act as crucial role in ensuring the smooth operation of our technology infrastructure while also supporting various business functions
- Collaborate with cross-functional teams to improve our development, deployment, and operational processes, as well as provide administrative support to the management team.
- Manage and maintain our platform with Guest OS, Virtual machines, Containers and Services running on Converged Cloud, including deployment pipelines, monitoring systems, and production environments.
- Help to architect, build and operate the Central Infrastructure Services for Continuous Integration, Delivery and Continuous Testing including automation with Chef, Ansible or Terraform
- Troubleshoot and resolve platform and application-related issues.
- Implement and maintain security measures to protect our systems and data.
- Be part of an agile team running in Kanban mode, managing projects using Kanban methodology including Daily Stand-ups, Replenishment and Backlog Planning, Retrospectives and Reviews
- Assist with project documentation, including project plans, presentations and status reports
- Work together and provide support to various global teams like network team, security team and other related stakeholders
- Being responsible for shift scheduling, employee alignment, calendar management, global meeting arrangements, and other related tasks.
- Developing and maintaining documentation in Confluence and SharePoint, including user guides, process flows and training materials.
What you bring:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Proven experience as a DevOps Engineer, with a strong understanding of software development and deployment processes
- Experience with containerization technologies like Docker and orchestration tools like Kubernetes.
- Proficiency in using project management tools like Jira and Excel, MS Project.
- SCRUM/KANBAN/Prince2 Certificate highly desirable.
- Strong understanding of ServiceNow platform, including ITSM
- ITIL Certificate highly desirable.
- Familiarity with infrastructure-as-code tools such as Terraform or CloudFormation.
- Excellent organizational and communication skills, with the ability to prioritize and to work collaboratively with diverse teams.
- Strong analytical and problem-solving skills with attention to detail.
- Proficient in using version control mechanisms like Git, Confluence
- Participate in On-Duty and On-Call setup
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