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SAP Business Processes Consultant 
India, Karnataka, Bengaluru 
537799835

27.06.2024

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Deployment responsibilities include assisting customers throughout the various phases of Ariba’s solution deployment.
  • Deployment leads will assist with all aspects of a deployment including (but not limited to): process configuration, documenting current and future process flows and business rule configuration, user interface configuration, external system integration (if required), user and supplier set-up, training and project management.
  • To act as a liaison between the customer and various groups within Ariba such as Technical Support, Sales, Engineering, and Product Management.
  • Responsible for customer satisfaction during the successful deployment of solutions.
  • The Deployment Lead establishes credibility as a conduit for solutions expertise with customers and is seen as an expert by customers (e.g., positive customer feedback).
  • Builds solution, customer, and industry knowledge by leveraging the appropriate resources (internally at Ariba and externally at the client).

MINIMUM QUALIFICATIONS

  • Total experience of 5-6 years having strong project/customer management experience
  • 2+ years of Project Management experience
  • Excellent written and verbal communication skills required
  • Proven problem solving skills demonstrated through professional experience
  • Medium/Expert level functional knowledge on Sourcing, Contract Management, Supplier Management, Procure to Pay (Buying & Invoicing), Invoice Management.
  • Medium/Expert level knowledge of ERP systems and Procurement processes
  • Experience travelling to a customer site to facilitate meetings, trainings, workshops, etc.
  • Demonstrated ability to learn, utilize and train customers on systems, features and functionality for relevant products/solutions
  • Willingness and ability to lead and implement process improvements
  • MBA is preferred but not mandatory
  • Willingness to work in Night Shifts 6PM – 3AM IST

PREFERRED KNOWLEDGE:

  • Advanced Microsoft office (ability to demonstrate and use office features to enhance customer experience)
  • Strong understanding of the procurement life cycle and the value proposition of all Ariba upstream solutions
  • Determines methods and procedures on new assignments, and may provide guidance to other personnel
  • Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others
  • Preferred technical knowledge but not mandatory ; cXML, HTML, SQL