SAP Business Processes Consultant 

India, Karnataka, Bengaluru 

537799835

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Deployment responsibilities include assisting customers throughout the various phases of Ariba’s solution deployment.
• Deployment leads will assist with all aspects of a deployment including (but not limited to): process configuration, documenting current and future process flows and business rule configuration, user interface configuration, external system integration (if required), user and supplier set-up, training and project management.
• To act as a liaison between the customer and various groups within Ariba such as Technical Support, Sales, Engineering, and Product Management.
• Responsible for customer satisfaction during the successful deployment of solutions.
• The Deployment Lead establishes credibility as a conduit for solutions expertise with customers and is seen as an expert by customers (e.g., positive customer feedback).
• Builds solution, customer, and industry knowledge by leveraging the appropriate resources (internally at Ariba and externally at the client).

MINIMUM QUALIFICATIONS

• Total experience of 5-6 years having strong project/customer management experience
• 2+ years of Project Management experience
• Excellent written and verbal communication skills required
• Proven problem solving skills demonstrated through professional experience
• Medium/Expert level functional knowledge on Sourcing, Contract Management, Supplier Management, Procure to Pay (Buying & Invoicing), Invoice Management.
• Medium/Expert level knowledge of ERP systems and Procurement processes
• Experience travelling to a customer site to facilitate meetings, trainings, workshops, etc.
• Demonstrated ability to learn, utilize and train customers on systems, features and functionality for relevant products/solutions
• Willingness and ability to lead and implement process improvements
• MBA is preferred but not mandatory
• Willingness to work in Night Shifts 6PM – 3AM IST

PREFERRED KNOWLEDGE:

• Advanced Microsoft office (ability to demonstrate and use office features to enhance customer experience)
• Strong understanding of the procurement life cycle and the value proposition of all Ariba upstream solutions
• Determines methods and procedures on new assignments, and may provide guidance to other personnel
• Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others
• Preferred technical knowledge but not mandatory ; cXML, HTML, SQL