Red hat Senior Account Solution Architect 

Saudi Arabia, Riyadh Region, Al Kharj 

537699073

What you will do:

• Become the technical leader at assigned customer accounts, building strong relationships to understand their goals, challenges, and desired outcomes while serving as a trusted advisor to their technical teams. Demonstrate a clear understanding of the customer’s business and how Red Hat’s solutions impact their success.

• Act as the technical advisor to the Sales team, providing strategic input on all technical aspects of the sales process.

• Assist in developing proposals and responding to RFPs with technical expertise and solution recommendations.

• Design and present technical solutions that address customer challenges and align with business objectives.

• Lead technical sales conversations, articulating how Red Hat’s portfolio meets both technical and organizational needs.

• Demonstrate the business impact of Red Hat technologies through technical demonstrations, discussions, and proofs of concept.

• Own the technical win for each opportunity by coordinating the right people, resources, and messaging to achieve customer acceptance.

• Provide ongoing technical guidance and support, resolving issues and driving adoption.

• Conduct regular check-ins with customers to assess satisfaction, identify opportunities for expansion and upsell, and address any gaps.

• Act as a voice of the customer within Red Hat, providing actionable feedback on products, features, and services.

:

• Strong technical background with hands-on experience in solution architecture, consultative selling, and managing the full sales lifecycle (pre- and post-sales) with customers and government organizations in Saudi Arabia.

• Experienced in Red Hat’s product portfolio, with expertise in key technology domains such as hybrid cloud, automation, virtualization, containerization, DevOps, and platform engineering.

• Exceptional communication and executive presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences, including executive-level stakeholders.

• Proven experience in customer success, technical account planning, or related roles focused on delivering exceptional customer experiences.

• Demonstrated ability to collaborate across functions and build strong internal and external relationships.

• Strong discovery, problem-solving, and analytical skills to uncover customer requirements and architect the right solutions.

• Ability to adapt and thrive in a fast-paced, dynamic environment, leveraging Red Hat’s open culture to meet business goals.

• Excellent project management and prioritization skills across multiple customer accounts.

• Strong business acumen with an understanding of how technical engagements impact business outcomes.

• Willingness to travel as needed to support customer and business requirements.

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.