Microsoft Support Escalation Engineer-Dynamics Finance Operations Platform 

Taiwan, Taoyuan City 

535069366

Required Qualifications:

• Deep knowledge of Dynamics 365 FnO architecture and development tools.
• Experience with LCS, Azure DevOps, and data entities.
• Programming skills are useful, preferably in C++ or C# development - basic knowledge (ability to read code and write simple programs)
• Understanding of IIS, troubleshooting website issues, HTTP responses
• Network debugging skills (Fiddler, Network Monitor , Wireshark , Message Analyzer)
• Good knowledge of Microsoft SQL and Active Directory
• Strong debugging and performance tuning skills.

• Design and implement customizations using X++ and extensions in Dynamics 365 FnO.
• Manage integrations with external systems (e.g., IDMS, JSLT, Power Platform).
• Support data migration, environment setup, and release management.
• Collaborate with functional consultants and business stakeholders to translate requirements into technical solutions.
• Provide tier-3 support and root cause analysis for production issues.