Assist Flywire’s local licensed partner in liaising with Chinese users on their questions and concerns by phone and email with speed and professionalism
]Consult with Flywire and Flywire’s local licensed partner and serve an essential role in making Flywire’s services more convenient
Assist Flywire in follow-up with previously unresolved service requests
Consult with Flywire to help us define and implement top notch service policies
Assist Flywire to solve complex problems with different software tools
Have fun while working hard with a goal-oriented team
Our ideal candidate has:
Fluency English and Japanese is required
Excellent phone etiquette and the ability to listen, understand and find a solution to complex service requests