The KYC Office is a centralized advisory team responsible for setting enterprise-wide KYC/CDD requirements and governance framework as well as providing guidance and support to PNC Lines of Business, Support Areas, Risk Areas, and Technology as it relates to strategy and execution of the Enterprise Customer Due Diligence (CDD) Policy.Your hours will be approximately from 8:00am to 4:00pm Monday through Friday with occasional overtime required.There will be a variety of core responsibilities for which you will be responsible that focus on governance, oversight, and development of solutions for CDD-related risks and issues. The primary scope of your responsibilities will include:• Serving as a Subject Matter Expert (SME) in support of inquiries received from internal and external service partners.
• Assisting Management with development of presentation materials for engagements with stakeholders across the Enterprise, external examiners, and the CDD Governance Working Group
• Work with Management, and other Enterprise BSA/AML Teams as needed, to maintain and update policies and procedures in to ensure continued alignment with the Enterprise BSA/AML & Sanctions Risk Policy, the Enterprise CDD Policy, current regulatory environment, and regulator expectations.
• As requested by Management, participate in Internal Audit engagements and Regulatory Exams through collection of supporting documents, provision of responses to questions, and walkthroughs of process.
• Assist Management with the development and execution of Action Plans to remediate outstanding issues, which includes tracking assigned tasks to completion, obtaining updates on status from assignees, and working with AML Issues Management to provide updates.
• Assist Management with project planning through development, refinement, and execution of items that reflect the Customer Due Diligence Program’s proactive focus on continuous improvement.
• As requested by Management, participate in Internal Audit engagements and Regulatory Exams through collection of supporting documents, provision of responses to questions, and walkthroughs of processes.
• As necessary, assist Management with developing, monitoring, and providing oversight on metrics that include, but may not be limited to Key Risk Measurements (KRM) and metrics from business units responsible for execution of the CDD Program
• Upon request of management, provide support for ancillary projects, bank/department initiatives, and mergers/acquisitions.In your role, you will continuously draw upon your knowledge of the financial services industry, compliance regulations, research and monitoring techniques and your ability to apply them to your assigned area of responsibility. Possessing strong analytical, problem-solving and decision-making skills, as well as the ability to deal with ambiguity and to work independently will be required on a day-to-day basis.Preferred Experience:
5+ years of Risk Management experience, preferably within BSA/AML
Previous experience with Enhanced Due Diligence/KYC
Project management experienceThis position is primarily based in a location within PNC's footprint. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities can be performed remotely at manager's discretion.
Job Description- In an individual contributor role and advisor on AML and Sanctions Program subject matter specialties, communicates effective enterprise wide and business unit compliance program requirements and implications to comply with the Bank Secrecy Act, AML, USA PATRIOT ACT and Sanctions Program. Activities aim to prevent or identify illegal, unethical, or improper business practices. Provides AML and Sanctions advice and critical challenge to senior staff, lines of business and operational execution areas. Demonstrates ability to constructively challenge conclusions/status quo and credibly influences customers.
- Updates Compliance policies and procedures as needed. Ensures that Compliance Manuals, Front Office Manuals, policies and procedures accurately reflect current laws, rules, other regulatory requirements and management intent. Coordinates regulatory examinations and inquiries, including the coordination of interviews and information requests from regulatory agencies. Independently challenges analyses, reviews and recommendations.
- Identifies and helps to define the enterprise wide AML and Sanctions program objectives for assigned line(s) of business, products/services and operational execution areas that may execute program components to comply with the Bank Secrecy Act, AML, USA PATRIOT ACT and Sanctions Program. Serves as an AML and Sanctions subject matter specialist regarding impact on Program design and execution. Communicate and socialize those objectives (from a leadership position) to the business or operational execution points. May lead or coordinate AML and Sanctions Program monitoring reviews.
- Reviews AML and Sanctions compliance reports and related customer risk profiles. Identifies issues, escalates through proper governance channels as needed, and recommends corrective action plans. Reviews and analyzes assessments of AML and Sanctions risk and internal controls, as appropriate. Analyzes regulatory developments, advises business management of proposed rule changes and provide recommendations. Assists, as appropriate, in updating or implementing new/enhanced processes in order to ensure timely and effective compliance with new regulatory requirements.
- Support key business initiatives by identifying AML and Sanctions risks and providing resolutions to manage these risks. Provides advice and may participate as a subject matter specialists in developing and/or conducting AML and Sanctions training programs for specific employees. Serves as an AML and Sanctions Program subject matter resource regarding compliance impact on overall business activities, product development and customer activities. Works cooperatively with the business, legal partners, audit and other risk disciplines across the organization.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and requiredneeded to be successful in this position.
Compliance Reporting, Customer Risk, Decision Making, Regulatory Requirements, Risk Assessments, Risk Control, Strategic ObjectivesAccuracy and Attention to Detail, Anti-money Laundering/Sanctions Policies and Procedures, Audit And Compliance Function, Auditing, Fraud Management, Internal Controls, Problem SolvingRoles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.No Required Certification(s)No Required License(s)
California ResidentsRefer to the