Bank Of America Delivery Lead - Technology 

United States, North Carolina, Charlotte 

531472503

Responsibilities:

• Manage program financials and supporting resource planning.

• Define, manage, and facilitate routines to support project delivery and resource reporting.

• Takes ownership of the successful implementation of project scope as agreed upon with the Line of Business Partners.

• Define and manage project budgets.

• Facilitate dependency management/risk management/impediment removal for the defined deliverables.

• Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.

• Manage status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.

• Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.

• Ensure deliverables comply with Enterprise Change Management standards.

• Support resource planning for delivery/execution

• Documents the success metrics upon project completion

• Assist in resource financial forecasting and resource planning for delivery/execution

• Work independently, possess a strong process expertise, and demonstrate strategic thinking and tactical planning with a proven ability to turn complex ideas into well-structured processes.

• Develop concise and succinct presentations that will influence dialogue at all levels including the expertise in knowing the fine balance between detailed and high-level messages.

• Ask the right questions, using tools and visual materials, to uncover root causes to business challenges, identify opportunities, and make recommendations.

Required Skills:

• 7+ years prior project management experience

• 3-5 years’ experience using ITSM/Remedy or similar tool.

• 3-5 years’ experience using JIRA and Agile View

• Strong attention to detail with problem solving and organizational skills.

• Demonstrated ability to communicate (written and verbal) with internal and external partners.

• Ability to manage and shift priorities as needed.

• Strong risk and governance mindset

• Process design, remediation, and improvement skills

• Project Management skills and disciplines

• Strong relationship management skills to gain buy-in, build consensus and resolve conflicts timely.

• Strong problem solving and conflict resolution skills in a cross-functional team.

• Microsoft Office (Word, PowerPoint, Excel) proficient

• Ability to manage multiple priorities for concurrent projects effectively.

• Strong decision-making skills with an assertive and proactive communication style

• Must have excellent organizational skills and be able to handle multiple tasks to meet extremely compressed deadlines.

• Enthusiastic, energetic, determined, and positive – especially under pressure

• Ability to navigate enterprise, research, and resource information across the bank.

Desired Skills:

• Experience supporting and participating in technology change efforts in project manager role.

• 3 - 5 years of experience as a network or systems engineer delivering infrastructure services such as DNS, Load Balancing, Data Connectivity, Firewall, etc.

• Project Management Professional (PMP) Certified

• Visio and process mapping

• Working familiarity with PPRT for program and project management

• Working familiarity with PCM for initiative financial management

• Working experience with ServiceNow.

1st shift (United States of America)