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Bank Of America Delivery Lead - Technology United States, North Carolina, Charlotte 531472503
Responsibilities:
Manage program financials and supporting resource planning.
Define, manage, and facilitate routines to support project delivery and resource reporting.
Takes ownership of the successful implementation of project scope as agreed upon with the Line of Business Partners.
Define and manage project budgets.
Facilitate dependency management/risk management/impediment removal for the defined deliverables.
Promote/facilitate communication and collaboration across organizations to support the deliverable completion and timeline.
Manage status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
Ensure that execution is aligned with deliverable requirements by working with the sponsor/stakeholders.
Ensure deliverables comply with Enterprise Change Management standards.
Support resource planning for delivery/execution
Documents the success metrics upon project completion
Assist in resource financial forecasting and resource planning for delivery/execution
Work independently, possess a strong process expertise, and demonstrate strategic thinking and tactical planning with a proven ability to turn complex ideas into well-structured processes.
Develop concise and succinct presentations that will influence dialogue at all levels including the expertise in knowing the fine balance between detailed and high-level messages.
Ask the right questions, using tools and visual materials, to uncover root causes to business challenges, identify opportunities, and make recommendations.
Required Skills:
7+ years prior project management experience
3-5 years’ experience using ITSM/Remedy or similar tool.
3-5 years’ experience using JIRA and Agile View
Strong attention to detail with problem solving and organizational skills.
Demonstrated ability to communicate (written and verbal) with internal and external partners.
Ability to manage and shift priorities as needed.
Strong risk and governance mindset
Process design, remediation, and improvement skills
Project Management skills and disciplines
Strong relationship management skills to gain buy-in, build consensus and resolve conflicts timely.
Strong problem solving and conflict resolution skills in a cross-functional team.
Microsoft Office (Word, PowerPoint, Excel) proficient
Ability to manage multiple priorities for concurrent projects effectively.
Strong decision-making skills with an assertive and proactive communication style
Must have excellent organizational skills and be able to handle multiple tasks to meet extremely compressed deadlines.
Enthusiastic, energetic, determined, and positive – especially under pressure
Ability to navigate enterprise, research, and resource information across the bank.
Desired Skills:
Experience supporting and participating in technology change efforts in project manager role.
3 - 5 years of experience as a network or systems engineer delivering infrastructure services such as DNS, Load Balancing, Data Connectivity, Firewall, etc.
Project Management Professional (PMP) Certified
Visio and process mapping
Working familiarity with PPRT for program and project management
Working familiarity with PCM for initiative financial management
Working experience with ServiceNow.
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