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The primary responsibility of the Relationship Associate will be to support the Relationship Managers in servicing the banking & financing needs of Mid-Market clients, deepening existing client relationships and acquiring & onboarding new commercial banking clients' across the Czech Republic.
Responsibilities:
Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations;
Serves as clients' contact point and is responsible for managing internal departments to address any customer service issues;
Introduces solutions to clients in building and strengthening an effective portfolio;
Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs;
Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met;
Identifies cross-sell opportunities to deepen and increase share of wallet;
Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
Supports the Senior Relationship Managers in structuring deals that balance risk and reward;
Maximizes client experience by proactive sharing markets updates, trend and intelligence;
Assists Senior Relationship Manager or Team Leader in in the research and identification of prospective clients;
Networks with clients to identify avenues for new business opportunities
Prepares /oversees new transaction submissions & annual reviews for the submission to the in-business credit lending management and independent risk department
Qualifications:
3-6 years of experience
Sound knowledge of banking and investment products and process as well as a track record of providing sound banking and financial advice and solutions to clients
Native Czech and advanced English language knowledge required
Bachelor’s/University degree or equivalent experience
We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support colleagues’ in managing work - life balance
Continuous career progression opportunities across geographies and business lines
Inclusive and friendly corporate culture
Socially active employee communities with diverse networking opportunities
Competitive compensation package with a wide range of benefits
This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015
Relationship Management
Time Type:
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