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Tesla Inside Sales Advisor Singapore, Singapore 530973586
13.08.2024
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What You’ll DoWhat You’ll Bring
- Communicate with current and prospective customers via chat, email and phone to nurture and prepare them for a vehicle purchase
- Receive and respond to inbound leads to assess the prospect's needs, qualify the opportunity, and schedule the test drive experience
- Conduct business dealings in a way that creates a superior customer experience that represents the Tesla brand values
- Being responsible for individual pipelines, conducting follow ups as necessary
- Develop and maintain a sales pipeline achieving both personal and group monthly metrics in conjunction with the field Sales teams
- Coordinate with multiple Tesla stores and locations to manage schedules and resources
- Keep up with industry trends and best practices, including utilization of new technology and web resources
- Work with the technical departments to understand current vehicle and production talking points
- Utilize, update and maintain the integrity of information in Tesla's CRM system
- Contribute to the continuous improvement of processes and procedures to advance the mission, business model, and Tesla brand
- Provide feedback and recommendations based on direct experiences with current and potential customers
- Strong team-player
- Excellent relationship management, interpersonal and communication skills
- Ability to prioritize effectively and handle shifting priorities in a fast-paced sales environment
- Attention to quality and detail
- 1-3 years’ of Inside Sales experience or Bachelor’s degree preferred
- Evidence of exceptional ability
- The ability to explain complex technical concepts in a clear a concise way
- Proven track record to meet or exceed targets and goals
- Positive and energetic phone skills, excellent listening skills, strong writing skills, grammatical aptitude
- Proficient with standard corporate productivity tools (email, voicemail, MS Office, internet navigation, CRM applications)
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