Microsoft Customer Experience Engineering Internship Opportunity 

India 

529222937

As a Customer Experience Engineering Intern, you will understand the developer customers’ needs and develop guidance on how to design, develop, products and solutions using Microsoft Security Developer Platform (Entra, Intune, Sentinel, Purview). You will update troubleshooting guides, content and communicate translation of signals into actionable insights to product teams to improve Security Developer Platforms SDK/API/Library. You will implement and/or provide recommendations on automation of solutions and new features/tools of the products and identify upscale customer opportunities. You will conduct impact, root cause analysis and handles developer escalations as well as health checks to ensure the customer environment is optimized and configured for deployment. You will partner with other teams to resolve customer issues, deliver solutions to them, discuss customer progression and common issues. You will utilize resources, tools and input to identify and flag defects/signals in the products.

Required Qualifications

· Currently pursuing a Bachelor's Degree in Engineering, Computer Science, Information Technology, Engineering, Data Science, Math, Business, or related field
· Must have at least one semester/term of school remaining following the completion of the internship
· React/Angular/.NET|JAVA/Andorid/IOS SWIFT.
· Good communication Skills

Preferred Qualifications

• Proficiency in programming languages (such as C#, Java, Python, JavaScript) is highly desirable.