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Performance Profile:
On your first day, you will be expected to have the following characteristics:
Self-motivated/managed.
Detail oriented.
You should not be afraid to dive into technical details when necessary.
Additionally, being a strong learner will enable you to quickly extract the pertinent technical information and apply it to the problem at hand.
Communication skills:
You will be expected to have exacting communication skills. This means using proper, clear, and concise language in both verbal and written communication.
Accordingly, written documentation should be well organized, comprehensive, and have an intuitive flow.
Great facilitation and collaboration skills, a flexible and friendly approach to working in teams.
A passion for cleanliness and organization. Proper and intuitive organization promotes a more efficient lab space.
What we value:
Empathy not ego - we strive to understand our customers and fight to empower them.
Execution - we acquire the necessary skills to work out solutions and maintain high data collection volume.
Work Ethic - we appreciate and reward individuals who go above beyond the minimum requirements.
Behavioral Requirements:
Follow and comprehend verbal instructions.
Follow and comprehend written instructions, deliver daily time sensitive tasks.
Perform complex and varied tasks.
Make independent decisions/judgement,
Plan appropriate actions in response to information.
Collaborate with others.
Work with frequent interruptions.
Make a plan of action and follow it.
Handle conflict.
Concentrate for extended periods of time.
Problem Solving Requirements:
Engage in simple mathematical calculations.
Engage in rational thought and decision making.
Synthesize complex and non-complex information.
Use logic and deductive reasoning to solve problems.
Communication Requirements:
Express thoughts and information verbally in a clear and concise manner.
Express thoughts, and information clearly and succinctly in writing.
Interface with customers, present to groups.
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Minimum Qualifications
The candidate must have a High School diploma/equivalent and 6-8+ years of experience in:
Technical or lab environment.
Windows or Linux operating systems.
Client or Server hardware.
Networking.
Virtualization.
VMWare.
Preferred Qualifications
Previous Intel Lab Experience.
Intel PPHW, Server and Client builds.
Windows install and support.
Linux OS install and support.
Troubleshooting and root causing system level issues.
Patching and system security.
Subnets and IP addresses.
Any experience in an Intel lab (BU domain knowledge).
Scripting and willing to automate tasks.
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