Bank Of America Vice President Business Continuity Consultant Global Operations 

Singapore 

526098917

Job Description:

Job Description:

This role is responsible for end-to-end Business Recovery Planning and Testing processes and driving overall operational resiliency for a portfolio of business functions within Global Operations across the APAC region. The BC Consultant:

• provides subject matter expert (SME) knowledge to FLUs whose responsibility is to create, maintain, and test their business recovery plans

• works closely with the FLUs to ensure required annual reviews or other needed maintenance of Business Impact Analyses (BIAs) and Business Recovery Plans (BRPs) are completed timely

• supports FLUs with timely completion of function-location testing, including assistance with pre and post test scripts, evidence gathering, and submission to the system of record

Responsibilities:

• Conducts current-state risk-based assessments to develop business continuity management strategies and monitors the effectiveness following the implementation of the plan

• Evaluates the performance of plans, processes, and programs at assigned organizational level, while assessing progress towards identified objectives

• Implements, monitors, and modifies procedures for the effective response to incidents and the continuance of critical business services, based on testing and exercises of plans or actual events

• Supports testing of business continuity plans to assess readiness, identify deficiencies, and promote enhancements

• Identifies, validates, and escalates gaps in business continuity readiness to senior management and second line partners

• Business Impact Analysis (BIA) – functional risk assessment to determine the function’s Recovery Time Objective (RTO). Also includes identification of the function’s application, 3rd party, and upstream function dependencies

• Business Recovery Plan (BRP) – recovery strategies and tasks for recovery of the function; includes recovery for physical location disruption, dependency disruption, and employee unavailability (e.g., pandemic)

• Business Recovery Function-Location Testing – pre and post test scripts, function-location recovery strategy test execution, and post-test evidence documentation

Skills:

• Ability to work independently with a bias for action

• Capability to learn fast and demonstrate critical thinking

• Strong communication skills, both verbal and written

• Comfortable guiding the business through key business continuity deliverables and confidence to influence the development of robust, executable business recovery strategies

• Ability to build strong relationships with business function owners and become trusted advisor on resiliency and business continuity topics

• Proficient with Microsoft Office suite of applications including Word, Excel, PowerPoint

• Active Listening

• Adaptability

• Attention to Detail

• Critical Thinking

• Data Collection and Entry

• Collaboration

• Continuous Improvement

• Issue Management

• Record Keeping

• Written Communications

• Business Continuity Management

• Data Management

• Data and Trend Analysis

• Policies, Procedures, and Guidelines Management

• Process Simplification

Desired Skills

• Working knowledge of Global Operations (GO) environment and processes

• Experience with resiliency and business continuity key concepts, including internal standards and tools (Continuity Planning Tool – CPT)