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Bank Of America Vice President Business Continuity Consultant Global Operations 
Singapore 
526098917

12.07.2024

Job Description:

Job Description:

This role is responsible for end-to-end Business Recovery Planning and Testing processes and driving overall operational resiliency for a portfolio of business functions within Global Operations across the APAC region. The BC Consultant:

  • provides subject matter expert (SME) knowledge to FLUs whose responsibility is to create, maintain, and test their business recovery plans

  • works closely with the FLUs to ensure required annual reviews or other needed maintenance of Business Impact Analyses (BIAs) and Business Recovery Plans (BRPs) are completed timely

  • supports FLUs with timely completion of function-location testing, including assistance with pre and post test scripts, evidence gathering, and submission to the system of record

Responsibilities:

  • Conducts current-state risk-based assessments to develop business continuity management strategies and monitors the effectiveness following the implementation of the plan

  • Evaluates the performance of plans, processes, and programs at assigned organizational level, while assessing progress towards identified objectives

  • Implements, monitors, and modifies procedures for the effective response to incidents and the continuance of critical business services, based on testing and exercises of plans or actual events

  • Supports testing of business continuity plans to assess readiness, identify deficiencies, and promote enhancements

  • Identifies, validates, and escalates gaps in business continuity readiness to senior management and second line partners

  • Business Impact Analysis (BIA) – functional risk assessment to determine the function’s Recovery Time Objective (RTO). Also includes identification of the function’s application, 3rd party, and upstream function dependencies

  • Business Recovery Plan (BRP) – recovery strategies and tasks for recovery of the function; includes recovery for physical location disruption, dependency disruption, and employee unavailability (e.g., pandemic)

  • Business Recovery Function-Location Testing – pre and post test scripts, function-location recovery strategy test execution, and post-test evidence documentation

Skills:

  • Ability to work independently with a bias for action

  • Capability to learn fast and demonstrate critical thinking

  • Strong communication skills, both verbal and written

  • Comfortable guiding the business through key business continuity deliverables and confidence to influence the development of robust, executable business recovery strategies

  • Ability to build strong relationships with business function owners and become trusted advisor on resiliency and business continuity topics

  • Proficient with Microsoft Office suite of applications including Word, Excel, PowerPoint

  • Active Listening

  • Adaptability

  • Attention to Detail

  • Critical Thinking

  • Data Collection and Entry

  • Collaboration

  • Continuous Improvement

  • Issue Management

  • Record Keeping

  • Written Communications

  • Business Continuity Management

  • Data Management

  • Data and Trend Analysis

  • Policies, Procedures, and Guidelines Management

  • Process Simplification

Desired Skills

  • Working knowledge of Global Operations (GO) environment and processes

  • Experience with resiliency and business continuity key concepts, including internal standards and tools (Continuity Planning Tool – CPT)