Microsoft AI Business Solutions - Endpoint Chief Architect 

Taiwan, Taoyuan City 

525016540

operating unit within,. CE&Sis responsible for

Required Qualifications (RQs)

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
  AND 7+years experiencein cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultingOR equivalent experience
• 6+years experienceworking in a customer-facing role (e.g.,internaland/or external).
• 6+years experienceleading technical projects.

Security Clearance Requirements:Candidates must be able to meet Microsoft, customer and/or government security screening requirements arerequiredfor this role. These requirements include, but are not limited to the following specialized security screenings:

• minimum of anactive U.S. Government Secret Security Clearance.Abilityto meet Microsoft, customer and/or government security screening requirementsarerequiredfor this role. Failure tomaintainor obtain theappropriate clearanceand/or customer screening requirements may result in employment action up to and including termination.

• Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements.You will be asked to provide clearance verification information prior to an offer of employment.

• : This position will berequiredto pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Citizenship & Citizenship Verification:This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions whererequiredorpermittedby applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Preferred Qualifications (PQs)

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+years experiencein cloud/infrastructure technologies,information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultingOR Master'sDegree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+years experiencein cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consultingOR equivalent experience.

• certificationsinrelevant technologies or disciplines(e.g.,AzureArchitecture and Administration,Microsoft 365EndpointAdministration,Virtualization Technologies, etc.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until October 20, 2025.

Technical Leadership

• Uses market insights to guide leadership in up-skilling and accreditation aligned with demand. Demonstrates and encourages technical readiness relevant to solution priorities and wider initiatives like AI and security, mentoring the team through knowledge sharing and best practices.

• Leads and forms virtual teams to address technical and customer challenges, sharing strategic input across Microsoft communities. Drives industry recognition for Microsoft solutions through presentations, events, and contributions to intellectual property, especially where new patterns emerge. Actively participates in external and internal community events, promoting the Microsoft brand and disseminating insights.

• Identifies and communicates gaps in delivery and connects business and technology areas to improve products, processes, and scalability. Updates Microsoft's frameworks and methodologies, providing thought leadership and innovation within global internal and external communities.

Customer Centricity

• Identifies customer or partner challenges and recommends Microsoft solutions aligned with product strategy, demonstrating ROI relative to competitors.

• Accelerates adoption of Microsoft products by guiding customers across solution areas, building strong relationships with technical and business decision makers, including C-level roles.

• Acts as the voice of the customer, sharing feedback and insights with internal teams to influence product improvements and strategic direction.

• Ensures an efficient, seamless customer experience by addressing concerns, resolving dissatisfaction, and executing strategies for value realization and transformation.

Business Impact

• Delivers solutions following company standards to prepare customers for success and operational readiness. Applies change management to drive adoption and satisfaction, while guiding customers to secure, resilient, and AI-enabled solutions that boost retention and expansion. Communicates the value of unified offerings, supports sales teams, and provides actionable feedback.

• Identifies opportunities for customer growth by understanding Microsoft platform benefits, consults strategically to build trust, and recommends solutions aligned with business objectives. Stays current with industry trends, gathers relevant insights, and aligns solutions with client needs through cross-team collaboration.

• Proactively addresses blockers to speed up deployments and adoption using broad expertise, maintains operational excellence throughout sales, prioritizes high-impact work, manages risks, and adapts methodologies to meet business goals.