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MSD Sr Training Manager 
Kenya, Nairobi County, Nairobi 
524783510

08.09.2024

Job Description

B.Duties and Responsibilities

  • Effectively establish, deepen and sustain key relationships with BU TEAM to understand their business needs and related performance gaps, provide oversight and analysis when defining requirements, and demonstrate an understanding of processes and methodology in order to provide appropriate management level learning solutions

  • Lead collaborative efforts with BU TEAM to define desired performance outcomes; provide feedback and coaching on issues related to FLSL/SLSL commercial/compliance capability development learning programs

  • Deliver training and/or support all management level training company wide Identify performance needs and gaps and facilitate delivery of FLSL/SLSL learning solutions to the business

  • Monitor, analyze, interpret, and report internal trends; make recommendations for learning solutions for BU TEAM Ensure successful learning outcomes by directing the identification and translation of the client’s learning needs into a defined learning strategy and implemented solutions Act as a liaison between the CL function, BIZ leader from hospital channel to ensure alignment with learning needs.

  • Ensure hospital team learning solutions created meet the requirements of the client.

  • Act as a liaison between the L&D team and BU TEAM to ensure alignment with learning needs. Ensure learning solutions created meet the requirements of the client. Identify alternate non-training solutions when appropriate.

  • Understand feedback provided by BU TEAM on the overall success of the learning solutions; Interpret and discuss feedback with Business Leaders from BU and monitor impact and cost-effectiveness of learning solutions; Suggest improvements to further enhance learning program effectiveness and sustainability.

  • Report timely feedback on learning effectiveness to the business and communicate suggestions for improvement

  • Document needs for customization or localization of learning programs

  • Last but not least, all L&D team training work should be taken as requirement

Education / Professional Certificate

  • Required: Bachelor’s degree in Medical, Business Administration, HR or Learning & Development

Working Experience

  • Required: Minimum 5 years of experience in related fields of pharmaceutical companies

  • Optional: Leadership or/and training experiences in areas of FMCG/E-com/B2B area, or comparable areas

Professional knowledge and skill

  • Strong in communications, presentation and interpersonal skills

  • Good at business diagnosis and course design

  • High level English skill with oral and written

  • Mature and sensitive to client (internal staff) needs

Current Contingent Workers apply


*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.



A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.