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Responsibilities may include:
Define Platform Requirements for Intel Developer Cloud solution deployments.
Collaborate on Acceptance criteria and drive with BU to close on gaps.
Help resolve customers technical issues.
Perform debug activities to properly identify root cause of customer problems.
Participate in customer meetings and presentations as needed.
Respond to customer/client requests or events as they occur.
Represent the customers technical needs by being the voice of the customer (VOC) back to Intel Business Units.
Create and Present technical product materials and training to our customers and Cloud staff.
Working directly with customers and/or providing technical support for a product
Influencing, and working with multiple engineering and business teams
You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
Minimum Qualifications
The candidate must have a Bachelor's Degree in Electrical/Computer/Electronic Engineering, Computer Science or related field and 3+ years of experience in:
Intel architecture systems, chipsets or accelerators
Validation and debug, power/thermal management
Experience with interfaces like PCI-Express, DDR4/5 memory interface, SMBUS OR JTAG
OS troubleshooting both in Windows and Linux
Preferred Qualifications
Knowledge of Processor / PCIe / GPU subsystem, including both PCIe HW and driver, BIOS, firmware, manageability
Linux kernel experience
Networking IP/driver level
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