HP 3D Printing Services Operational Manager 

Romania, Bucharest 

52114987

and drives profitable growth in the 3D Market. As solid market leaders we have been able to

3D PrintingServices Operations Manageris criticalHe/she is the E2EOperations Coordinator a

Working withthe Services Operations Manager willGBU, Supply Chain, Services, and many other key stake holders

looking for ahighly motivated, with experience across different operational areas.

The activities will be including (but not limited to):

• Support to EMEA/AMS BusinessOperations department.

• 3DaaS quote-to-cash process

• Prepare quotes and 3DaaS vs. transactional cost

• Prepare and sendcontracts

• Deal handover to CSM Team

• setupfollow up with contract admin team

• Renewals and amendments

• Support contracts quote-to-cash

• Prepare and sendcontracts

• setupfollow up with contract admin team

• Manage Shared care; support type periods and billing ofadditionalvisits

• Renewals and amendments

• Fast Track quote-to-cash process:

• Prepare quote and send

• SKUs

• 3DaaS & support contracts partner compensation

• due

• Bi-monthly renewal calls with sales

• improveandmaintainsales enablement tools for subscription and financing, such as customer presentations, internal presentations, datasheets,calculatorsandothertypeof tools to support.

• Maintain the subscription contracts and work with local Legal teams to localize thecontract tolocal law and translate to local languages, where needed.

• Training materials and delivery of training to internal Sales and Resellers audiences about subscription and financing offers.

• Process improvements and simplification advisors

• Manage regional portfolio and provide forecasted contractual value on a weekly basis.

• Track the funnel, follow-up on opportunities, understand status of opportunities, win/loss analysis.

• Follow-up customer signature working with Sales and Sales Ops and transition to the Customer Success Management team

• Support Sales representatives and resellers in understanding the offer andresolve

• maintain

• Always with integrity and preserving thelegal framework that sets guidelines for the collection andprocessing of personal information and data privacy under GDPR, with specific emphasis on our customers.

• Support Regional Sales & Category teams with seamless Quote to Cash processes

• Facilitate disputes related conversations

• First-level university degree

• Advanced understanding of HPs core processes and customer requirements

• Broad operations background, AOM, CSSMor SCexperience is anadvantage

• 3D Printing experience is anadvantage

• focusand

• Can doattitude

• Analytical person

• mindset;ability to make progress and proposal in an environment of non-standard processes and start up approach (learning by doing)

• Open minded and flexible to adapt to new way of doingthings

• Excellent communication skills, negotiation and influencing skills.

• Mastery inEnglishismandatory.Other European languagesis an advantage.