SAP SAP Concur Client Success Manager - Night Shift 

Philippines, Makati 

520916952

About the role

As a SAP Concur Client Success Manager, you will play a vital role in shaping our clients’ experiences and outcomes. You will develop trustworthy relationships with clients through proactive engagement. Your success in this role will be measured by revenue growth, client retention, and the strength of these relationships. To help our clients thrive, you will offer them industry insights and best practices, making sure they feel supported throughout their journey with SAP Concur. This is an individual contributor role with an exceptional opportunity to polish your skills in a dynamic environment.

Who you are

This role will suit you if you enjoy:

• Constructing a territory plan to actively engage with clients throughout their lifecycle.
• Developing robust relationships with each client through virtual meetings.
• Achieving account retention and revenue targets quarterly.
• Serving our clients and internal resources with integrity.
• Acquiring and enhancing the ability to speak competently about industry best practices and SAP Concur products.
• Collaborating with our Sales teams to spot sales opportunities.
• Contributing to process development and organizational growth projects.
• Utilizing opportunities for training and career development.

Preferred Skillset:

• A proven track record of exceeding targets.
• Ability to lead and have an impact on client meetings.
• Inquisitive mindset that asks thought-provoking questions.
• Capability to successfully manage internal and cross-functional relationships.
• Highly organized and capable of managing numerous activities and deadlines.
• Willingness to adapt to change.
• Thrives in an enterprising and evolving environment.

Get to know us

We are driven by the value of diversity and seek to foster an inclusive environment. We live by several key values:

• Value Inclusion: We create a space for all ideas, encourage authenticity, and believe that diverse perspectives and experiences drive our success.
• Invest in Collaboration: We set aside ego to achieve our goals, working cohesively and prioritizing collaboration while maintaining trusting relationships.
• Display Passion: We are committed to continuous learning, growing, and succeeding.
• Build and Honor Trust: We uphold trustworthiness by listening, being open about failures, seeking to understand, and having candid conversations.
• Make a Difference: We're catalysts, taking action to instigate change and owning the outcomes.
• Adapt to Change: We remain composed and focused under pressure, taking a systematic approach to achieving objectives.
• Demonstrate Empathy: We seek to understand and recognize others' perspectives, letting it guide our actions.
• Prioritize Integrity: We approach every scenario with honesty and transparency, never compromising ethical behavior, no matter the circumstance.

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