Bank Of America Sr Business Control Specialist - GCAOO QC/QA Testing 

United States, Arizona, Chandler 

520750190

Job Description:

Global Credit, Anti-Money Laundering (AML) and Onboarding Operations (GCAOO) delivers credit fulfillment, service and operations of credit offerings, operational accountability for leasing and trade finance solutions; AML monitoring and refresh of client information; Onboarding for global market clients. The GCAOO Quality Control/Quality Assurance (QC/QA) team provides operational support by monitoring the completion of critical customer due diligence requirements as directed by the Bank Secrecy Act (BSA) and/or the Financial Crimes Global Standard with coverage extending to horizontal lines of business.

The QC/QA Sr. Testing Specialist is responsible for executing testing that measures the adherence to AML/Financial Crimes Global Standard requirements and is accountable for accurate and timely test execution.

• This role interacts extensively with internal or external contacts to identify, research, analyze and communicate process defects for remediation.

• Applies quality management disciplines to validate adherence to all applicable AML processes executed by horizontal lines of business.

• Executes in accordance to the GCAOO QC/QA program requirements including sampling adherence, defect communications and defect reconsider decisions. Maintains a culture of compliance and supports the identification, escalation and timely mitigation of compliance risks.

• Applies knowledge and expertise to influence business managers and peers to ensure enforcement of the QC/QA program.

• Notifies key stakeholders of trends and concerns in order to ensure timely response to quality issues. May interface with auditors, business and support leaders.

Required Skills:

• 2+ years relatable financial services, risk, and/or compliance experience and/or comparable college degree

• Strong oral/written communication skills and ability to effectively engage stakeholders and foster collaboration

• Ability to challenge and “ask the right questions” when performing QC/QA

• Ability to multi-task, plan and function in a self-directed environment

Desired Skills:

• 5+ years of risk management and/or LOB/ECF experience.

• Experience testing associates cases for Quality Assurance

• Proven ability to work in a team environment, organize work & prioritize tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management.

• College degree (Associates or higher) or comparable work experience.

Skills:

• Controls Management

• Issue Management

• Monitoring, Surveillance, and Testing

• Quality Assurance

• Risk Management

• Analytical Thinking

• Attention to Detail

• Critical Thinking

• Problem Solving

• Written Communications

• Decision Making

• Innovative Thinking

• Prioritization

• Recording/Organizing Information

1st shift (United States of America)