Ability to manage multi-year program deliveries, service based architectural programs, define business requirements from an operations perspective. Ability to collaborate with business and technology teams to execute and achieve program objectives.
Need to assess the impact of every project to the operations processes - from requirements to deployment
Be involved in Incident management during system issues.
Review of the business requirements submitted by Product to ascertain operations procedure and impacts due to manual and exception processes
Providing scenarios to UAT and QA for testing purpose and monitoring the user acceptance testing and reviewing defects raised with a view to ascertain the impact to Operations
Assisting in documenting the operations procedure and providing training to the operations teams on the new functionalities
Escalate issues and challenges as and when they come across and on time.
Be involved in each stage of the project delivery, from requirements to deployment and implementation.
Defines a high-level scope, plans, and estimates of a project request to establish stakeholder expectation and create and/or review project requirements, development and testing.
The role has no direct staff management responsibilities currently, you will have to work closely with other teams across operations,
Required qualification, skills and capabilities:
Should possess a minimum of 10+ of experience in similar environment.
Knowledge on Liquidity products especially Cash Concentration and Notional Pooling a must.
Excellent communication (both oral and written), ability to create and deliver executive presentations
Technologically savvy. Knowledge on Automation tools will be an added advantage
Holding self-accountable and focus on delivery
Strong Interpersonal skills to be able to communicate internally & externally and at all levels.
Ability to develop creative solutions to problems and work in the larger team
Strong networking and interpersonal skills, forming positive working relationship in a matrix management and multicultural environment
Ability to lead and work independently on assigned projects
Shift - EMEA / Late EMEA hours – Flexible to rotate in US / WHEM, when required.