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IBM Blocked Invoice 
India, Karnataka, Bengaluru 
520086613

24.06.2024

Your Role and Responsibilities
As a Procurement Blocked invoice resolution buyer, you would be supporting procurement of global clients for multiple countries. You would be responsible for managing customer requests along with interfacing with clients and suppliers for commodities. A major part of being an operations buyer would be to handle client procurement requests and follow up on deliveries.

Role & Responsibilities
As an Blocked invoice Resolution, your responsibilities include but are not limited to:

  • Good Receipt Block, Price Block, Quantity Block, Freight Charges Block, Wrongly invoiced Duplicate
  • Invoice Posted to wrong GR, GR to be done by Central Receiver, PO Alterations
  • Work efficiently with requester/client for additional information or any questions
  • Determine Source from Sourcing provided Master File
  • Negotiate cost savings and terms when applicable (non contracted sources)
  • Procurement of low dollar purchases services (including source identification as needed)
  • Price and delivery Confirmation
  • PO Order receipt Confirmation
  • Knowledge of all client specific processes and procedures
  • Complete Customer requests for set up of new suppliers including providing applicable information
  • Interface with clients and suppliers on supplier and payment issues in conjunction with tactical commodity manager
  • Maintain all relevant supplier documentation
  • Ensure audit readiness of all purchasing documents
  • Work with cluster leads and team lead
  • Resolve blocked invoices
  • Expedite and Emergency Orders and follow up on deliveries
  • Perform special projects as needed


Required Technical and Professional Expertise

  • 2-3 years of Procurement Outsourcing experience
  • Required Procurement Operations background
  • Good problem solving/analytical skills
  • Excellent customer relations, verbal, and written communications skills
  • Attention to details, take ownership and follow through on commitments
  • Ability to work in a high pressure environment while maintaining high team morale
  • Willing to work in shifts.
  • Good customer service skills.
  • Understanding of client SLA’s.


Preferred Technical and Professional Expertise

  • Analytical and excellent communication skills