IBM Blocked Invoice Resolution 

India, Karnataka, Bengaluru 

257270723

Role & Responsibilities
As an Blocked invoice Resolution, your responsibilities include but are not limited to:

• Good Receipt Block, Price Block, Quantity Block, Freight Charges Block, Wrongly invoiced Duplicate
• Invoice Posted to wrong GR, GR to be done by Central Receiver, PO Alterations
• Work efficiently with requester/client for additional information or any questions
• Determine Source from Sourcing provided Master File
• Negotiate cost savings and terms when applicable (non contracted sources)
• Procurement of low dollar purchases services (including source identification as needed)
• Price and delivery Confirmation
• PO Order receipt Confirmation
• Knowledge of all client specific processes and procedures
• Complete Customer requests for set up of new suppliers including providing applicable information
• Interface with clients and suppliers on supplier and payment issues in conjunction with tactical commodity manager
• Maintain all relevant supplier documentation
• Ensure audit readiness of all purchasing documents
• Work with cluster leads and team lead
• Resolve blocked invoices
• Expedite and Emergency Orders and follow up on deliveries
• Perform special projects as needed

Required Technical and Professional Expertise

• 2-3 years of Procurement Outsourcing experience
• Required Procurement Operations background
• Good problem solving/analytical skills
• Excellent customer relations, verbal, and written communications skills
• Attention to details, take ownership and follow through on commitments
• Ability to work in a high pressure environment while maintaining high team morale
• Willing to work in shifts.
• Good customer service skills.
• Understanding of client SLA’s.

Preferred Technical and Professional Expertise

• Analytical and excellent communication skill