F5 Account Manager - Professional Services 

Italy, Lombardy, Milan 

519881380

The position requires strategic thinking/planning coupled with tactical execution of identified business opportunities, within a matrix organization.

Primary Responsibilities:

• Establish and maintain positive working relationships with F5 Distributors, F5 Partners, F5 Professional Services and F5 Product Sales Teams in the development, sales and delivery of Professional, Knowledge, and Enhanced Services offerings
• Develop strategies and create opportunities in consulting solutions, training, enhanced services offerings to ensure that deliverables are of the highest quality and meet client expectations
• Manage technical, service agreement, and training aspects of Professional Services engagements and assist in sales efforts both with existing clients and prospective ones
• Research and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close deals
• Determine market strategies and goals for each service; understanding the strategies, goals and objectives of named accounts
• Assume a leadership role in coordinating account strategy and tactics for professional services team (consulting, education services and sales management)
• Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threats
• Prepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective manner
• Maintain up-to-date knowledge of industry trends, technical developments and government regulations that affect target markets
• Must understand organization’s business needs, develop application of products and services and communicate how F5’s technical value added solutions will address those needs
• Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure Sales Force is utilized appropriately and maintained on a regular basis
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
• Perform other related duties as assigned

Knowledge, Skills and Abilities:

• Strong negotiation and closing skills
• Strong solution selling and presentation abilities
• Advanced client interfacing and customer-focused approach
• Strong Influencing skills
• Demonstrated selling skills in a complex matrix environment
• Demonstrates effective use of internal relationships and resources
• Strong ability to effectively manage time and prioritize workload, develop and manage pipeline and forecasting
• Ability to provide and work from a home office located within the territory
• Requires specialized knowledge in cloud services, managed services and traditional implementation services
• Experience with Internet related software or systems

Qualifications:

• Multiple years of direct work experience in a relevant environment
• BA/BS degree preferred
• Job may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table
• Duties require the ability to utilize a computer, communicate over the telephone, and read printed material
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends)
• Duties require the ability to travel up to 40% via automobile and airplane, and may require being on call periodically and working outside normal working hours (evenings and weekends)
• Multilingual skills is a plus (French, Spanish, Italian) and fluent English

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.