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Wells Fargo UX Writer - Lead Content Designer United States, California, San Francisco 517368383
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About this role:
As a Lead Content Designer, you will be responsible for the creation, development, and execution of content across digital platforms. You are a gifted writer and a thoughtful strategist, capable of taking complex and complicated concepts and distilling them into relatable and empowering digital experiences. You will work within the experience design team to deliver high-quality and visually appealing content that aligns with the company's brand and messaging. This role demands a high level of creativity, strategic thinking, and leadership skills to drive the development of innovative and engaging content.
In this role, you will:
- Lead complex initiatives for internet and application content design
- Identify the modeling and all risk management including compliance with all federal and state laws for accessibility for all users
- Review and analyze complex business and operational objectives that require in-depth evaluation
- Complete work in accordance with all risk management, compliance and business process expectations
- Make decisions in complex and multi-faceted situations requiring strong understanding of Content Design policies, procedures and/or compliance requirements that influence and lead broader work team to meet deliverables and drive new initiatives
- Collaborate and consult with peers, colleagues and mid-level to more experienced managers to resolve issues and achieve goals
- Lead projects, teams or serve as a peer mentor
Job Duties:
- Write compelling copy for a complicated and highly personal space – financial institution experience is not required
- Leverage research data to build solutions that balance the needs of our users with our business goals
- An excellent presenter, who can sell ideas, create coalition, and build support
- An arbiter of best practices in grammar, messaging, writing, and style
- Offer content design perspective throughout the product development process, influencing strategic decisions to improve the overall experience and ensure consistency.
Required Qualifications:
- 5+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Lead the creation of best-in-class digital customer experiences for our app and website
- Apply a deep understanding of content design principles to develop and execute strategies that solve complex user and business challenges
- Craft holistic flows and end-to-end experiences grounded in principles of user-centered design
- Lead complex initiatives for internet and application content design
- Identify the modeling and all risk management including compliance with all federal and state laws for accessibility for all users
- Review and analyze complex business and operational objectives that require in-depth evaluation
- Complete work in accordance with all risk management, compliance and business process expectations
- Make decisions in complex and multi-faceted situations requiring strong understanding of Content Design policies, procedures and/or compliance requirements that influence and lead broader work team to meet deliverables and drive new initiatives
- Collaborate and consult with peers, colleagues and mid-level to more experienced managers to resolve issues and achieve goals
Pay Range
future. Visitfor an overview of the following benefit plans and programs offered to employees.
- 401(k) Plan
- Paid Time Off
- Parental Leave
- Critical Caregiving Leave
- Discounts and Savings
- Health Benefits
- Commuter Benefits
- Tuition Reimbursement
- Scholarships for dependent children
- Adoption Reimbursement
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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