Wells Fargo UX Writer - Lead Content Designer 

United States, California, San Francisco 

517368383

About this role:

As a Lead Content Designer, you will be responsible for the creation, development, and execution of content across digital platforms. You are a gifted writer and a thoughtful strategist, capable of taking complex and complicated concepts and distilling them into relatable and empowering digital experiences. You will work within the experience design team to deliver high-quality and visually appealing content that aligns with the company's brand and messaging. This role demands a high level of creativity, strategic thinking, and leadership skills to drive the development of innovative and engaging content.

In this role, you will:

• Lead complex initiatives for internet and application content design
• Identify the modeling and all risk management including compliance with all federal and state laws for accessibility for all users
• Review and analyze complex business and operational objectives that require in-depth evaluation
• Complete work in accordance with all risk management, compliance and business process expectations
• Make decisions in complex and multi-faceted situations requiring strong understanding of Content Design policies, procedures and/or compliance requirements that influence and lead broader work team to meet deliverables and drive new initiatives
• Collaborate and consult with peers, colleagues and mid-level to more experienced managers to resolve issues and achieve goals
• Lead projects, teams or serve as a peer mentor
  

Job Duties:

• Write compelling copy for a complicated and highly personal space – financial institution experience is not required
• Leverage research data to build solutions that balance the needs of our users with our business goals
• An excellent presenter, who can sell ideas, create coalition, and build support
• An arbiter of best practices in grammar, messaging, writing, and style
• Offer content design perspective throughout the product development process, influencing strategic decisions to improve the overall experience and ensure consistency.

Required Qualifications:

• 5+ years of Graphic or Website Design experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Lead the creation of best-in-class digital customer experiences for our app and website
• Apply a deep understanding of content design principles to develop and execute strategies that solve complex user and business challenges
• Craft holistic flows and end-to-end experiences grounded in principles of user-centered design
• Lead complex initiatives for internet and application content design
• Identify the modeling and all risk management including compliance with all federal and state laws for accessibility for all users
• Review and analyze complex business and operational objectives that require in-depth evaluation
• Complete work in accordance with all risk management, compliance and business process expectations
• Make decisions in complex and multi-faceted situations requiring strong understanding of Content Design policies, procedures and/or compliance requirements that influence and lead broader work team to meet deliverables and drive new initiatives
• Collaborate and consult with peers, colleagues and mid-level to more experienced managers to resolve issues and achieve goals

Pay Range

$96,600.00 - $206,100.00

19 Aug 2024

Wells Fargo Recruitment and Hiring Requirements:

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.