SAP Technical Writer 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

517064384

Established in 1981 as WATCOM, SAP Labs Waterloo embodies a startup spirit infused with 50+ years of expertise in database, mobility, and digital manufacturing. This location is a key player in driving SAP HANA Cloud database and SAP Digital Manufacturing technology. As part of Waterloo’s David Johnston Research + Technology Park, SAP Labs Waterloo offers access to sports leagues, industry-leading learning, partnership with the University of Waterloo, and more.

What you’ll do:

In this role, you’ll be responsible for:

• Planning, researching, and writing the documentation (such as context-sensitive help, user guides) required by SAP’s customers.
• Leading the implementation of features at early product stages using SAP’s harmonized product operating model.
• Providing product feedback to the HANA Development team.
• Editing user interface texts to ensure usability and product standards.
• Leveraging AI to improve documentation and team processes to move SAP's AI strategy forward.
• Help the team drive innovation in the UA/UX space, stretching the boundaries of classical product documentation with innovative use of in-app help, usage analytics, AI, and co-creation processes.
• Review technical design documents and test feature implementations in the software.
• Work as part of a writing team where you adhere to a common style and work with other writers to write, edit, and review documentation.
• Write in a DITA XML environment.

Who you are:

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

Technical writing requires core skills including curiosity, research ability, communication, collaboration, logic, and information management. We use multiple tools and methods of communicating and sharing information. To successfully complete documentation tasks, be curious and develop your research practices.

Required skills:

• University degree in Business, English, Computer Science, Design, Communication Studies or similar
• Experience with XML authoring tools and GitHub
• Familiarity in relational database technologies
• Knowledge of accepted technical writing principles and practices
• Excellent business English, writing, communication, and interpersonal skills
• Attention to detail and ability to meet deadlines
• Reliability with a strong ability to work independently and prioritize tasks
• Ability to provide and apply feedback effectively

We win with inclusion

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

Job Segment:User Experience, Technical Writer, Cloud, Testing, ERP, Technology