Amazon Infrastructure Operations Manager 

United States, Georgia, Atlanta 

516462107

The Regional Infrastructure Operations organizations are composed of four functions: compute operations, engineering operations, logistics, and security.Engineering Operations focuses the mechanical, electrical, and controls systems that support our data center critical environments.Logistics Operations executes materials planning and control to support both on-going operations and expansions.The Regional Infrastructure Operations Leader must manage across the disparate functions but also have the ability to dive deep into any given function as needed.As a technical manager in Amazon you can innovate to solve these issues and help drive operations excellence in all areas of your role. You will have the ability to refine and develop processes to optimize operational excellence in every aspect of your role. You must also have a passion for technology along with a desire to achieve best-in-the-world operational performance.Key job responsibilities
· Hiring, managing, and developing the operations management team including compute operations managers, engineering operations managers, logistics operations managers, and security operations managers.
· Attainment of organizational performance goals and objectives relating to safety, security, availability, scaling, and efficiency.
· Planning and executing the Infrastructure Operations component of new AWS datacenter build outs, new colo build-outs, AWS datacenter expansions, and colo expansions, including server hardware install, troubleshooting and repair, security system install, troubleshooting and repair, and related Operations tasks.
· Operation and maintenance of mechanical, electrical, and controls systems for Amazon datacenters to include preventive maintenance, corrective maintenance, and change management.
· Vendor management of colocation datacenter services providers to meet or exceed contracted performance SLA’s.
· Safety, security, and availability incident response, incident management, and incident resolution.
· Continuous improvement of operational processes, procedures, methods, and tools.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's or Masters degree in engineering, computer science, or a related field. · 7+ years of relevant management experience in datacenter operations, facility engineering operations, information technology critical environment facilities, advanced high volume manufacturing, datacenter build-outs and scaling, or similar. · 5+ years delivering upon complex projects. · 5+ years of experience hiring, developing, and managing high-performing technical teams. · 5+ years owning the operation of a mission-critical team and/or product.

- Ability to operate independently as a manager of a geographically distributed Infrastructure Operations management team.
- Expertise in one or more continuous improvement methodologies such as Lean or Six Sigma.
- Experience managing software development or operational implementation of software tools. ·
- Technical project manager or member of a project team for a new datacenter build out and start up.
- Deep knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles, best practices, and functional aspects of datacenter mechanical, electrical, and controls systems.