Rapid7 Senior Manager Infrastructure Operations 

United States, Massachusetts, Boston 

218631206

Key Responsibilities:

• Oversee the deployment and daily operations of robust compute and storage platforms to support business applications and operations.

• Establish and enforce endpoint standards for Windows, Linux, and macOS environments, ensuring security, performance, and user experience.

• Develop and execute a comprehensive infrastructure roadmap that aligns with organizational goals.

• Lead efforts to strengthen identity management systems, including MS Active Directory and Cloud IDAM solutions.

• Develop and enforce identity governance policies that focus on least privilege access, reducing identity risk across environments.

• Implement and maintain secure access controls, ensuring compliance with security policies and regulatory requirements.

• Oversee hybrid cloud infrastructure across VMware, AWS, GCP, and Azure, focusing on performance, cost optimization, and scalability.

• Drive automation and orchestration to streamline deployment and maintenance processes.

• Manage enterprise collaboration platforms such as G-Suite, Slack, and Unified Communications tools to support productivity and connectivity.

• Oversee platform integration and drive adoption of collaboration tools across teams.

• Champion the implementation of automation tools and frameworks to enhance operational efficiency and reduce manual efforts.

• Identify opportunities for process improvements and lead initiatives to implement best practices.

• Develop and maintain monitoring, alerting, and incident response processes to ensure system uptime and reliability. Provide input to the SLA development process and ensure SLA’s are met.

• Proactively identify and resolve infrastructure bottlenecks and issues.

• Lead, mentor, and develop a high-performing team of infrastructure engineers and administrators.

Required Qualifications:

• 5+ years experience in infrastructure leadership, with the ability to mentor, motivate and guide a team toward achieving operational excellence.

• Strong experience with managing virtualization, storage, backup, and disaster recovery strategies.

• Strong identity management experience, including MS Active Directory, Azure, OKTA, Jumpcloud and advanced access control practices.

• Proficiency in endpoint management across Windows, Linux, and MacOS platforms.

• Hands-on experience with managing cloud platforms (AWS, GCP, Azure) and cloud-native technologies.

• Familiarity with automation tools and frameworks to streamline infrastructure management.

• Strong knowledge of collaboration tools, including G-Suite, Slack, Zoom and DialPad.

• Exceptional leadership and interpersonal skills, with a track record of building and leading high-performing teams.

• Excellent analytical, problem solving, and communication skills.

• Strong written and verbal communication skills.

Preferred Qualifications:

• Certifications in AWS, Azure, GCP, or related technologies.

• Familiarity with security compliance standards and best practices.

• Experience in IT Service Management (ITIL) for managing incidents, problems and changes.