Citi Group Senior Vice President - Employee Relations Investigator Hybrid 

Philippines, Taguig 

515645859

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· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Sr. Employee Relations Lead Investigator’s primary responsibilities are to conduct investigations of HR-related concerns escalated to the Employee Relations & HR Policy COE (“COE”) from all sources, and to facilitate Global Disciplinary Review meetings. The role requires a strategic professional who stays abreast of developments in Employee Relations investigations and Employment Law and contributes to the COE’s directional strategy.

In this role, you are expected to:

• Conduct independent investigations, of highly complex HR-related concerns, including Ethics Office, executive and other escalations in order to thoroughly fact find, reach investigative conclusions, recommend resolutions and mitigate risk to the franchise within prescribed timeframes.
• Fully understand the Global Disciplinary Review Policy (GDR) and related standards and procedures and become a subject matter expert on the requirements of the GDR.
• Facilitate Global Disciplinary Review meetings at all levels and regarding substantiated investigations by all investigative units, and/or significant events matters, including critical thinking to review and credibly challenge investigation findings.
• Act as a change agent to identify and provide solutions for enhancements and efficiencies in the ER investigative process and GDR meetings.
• Adhere to established, and evolving standards, for detailed, auditable and required documentation.
• Foster strong work relationships and collaboration with key investigative partners (Employment Law, ICRM, CSIS and the Ethics Office).
• Track and analyze trends, diagnose root causes, and develop recommendations for corrective strategies.
• Exceptional report writing and the ability to deliver clear and concise investigative summaries in accordance with applicable requirements.

• Conduct investigations of concerns arising in the ASIAN and other regions as needed.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 10 years Employee Relations or Employment Law experience or equivalent.
• Extensive investigation experience.
• Knowledge of employment policies, practices and employment laws and regulations.
• Ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills.
• Excellent verbal communication and presentation skills and ability to effectively communicate with all levels of management and across all functional areas, particularly senior levels (including business/function heads).
• Exceptional written and verbal communication skills.
• Self-motivated and with excellent attention to detail and accuracy.
• Strong analytical and organizational skills.
• Consistent demonstration of ownership and accountability (driven to “do the right thing”).
• Ability to work well in a fast-paced, team-oriented, intense environment, and across multiple time zones.
• Experience working globally (preferred).
• Graduate of a Bachelor's degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Take the next step in your career, apply for this role at Citi today

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