SAP Student Intern - student 1-6months 

Argentina, Autonomous City of Buenos Aires, Buenos Aires 

515214697

What you'll do

• Work with regional IT delivery Experts, as well as with desktop support engineers to provide customers with superior services
• Respond to tech inquiries via email, through online chats, over the phone, or in person
• Inform customers about IT products and services
• Walk customers step-by-step through the problem-solving process
• Help with troubleshooting hardware and software
• Follow up with customers to ensure satisfactory service
• Communicate customer feedback to the appropriate internal team members
• Provide quick and effective assistance with information technology systems
• Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance

What you bring

• Excellent problem-solving and analytical skills
• Comprehensive knowledge of computer systems and experience troubleshooting hardware and software
• The ability to break down technological processes and deliver clear, step-by-step instructions
• Patient, friendly demeanor with a great aptitude for listening
• Strong verbal and written communication skills
• Commitment to providing exceptional customer service
• Experience & Language Requirements:English fluent, Country-specific language fluent
• Education: Bachelor of Computer Science
• Professional Training & Certification: Passion for IT/problem solving

You will be working along with IT Location responsible/ Regional delivery Expert IT and reporting to IT Manager Middle East & North Africa