The point where experts and best companies meet
Share
1/31/2024
Expectations and Tasks:
Support the customer throughout the life cycle of the customer engagement. Serve as Subject Matter Expert (SME), in analyzing, designing, and understanding system architecture, functionality and customizations required. Provide expert functional and technical support (L2 & L3) across Ariba cloud as well as on-premise solutions. Assess customer’s Ariba solutions (Ariba Upstream, Ariba Procure-to-Pay and Ariba Network) and assist in system configuration. Plan and manage multiple customer projects and handle customer expectations effectively and efficiently. Prepare detailed plan of process implementation. Define detailed blueprint for development requirements. Serve as advisor to customers throughout the engagement. Lead escalations resolution. Support system optimization and performance. Serve as technical advisor across customer engagements as required.
Education and Qualifications/Skills and Competencies:
Bachelor's degree or foreign equivalent in Computer Science, Engineering or a related field of study and 5 years of progressive post-baccalaureate experience in the job offered or a related occupation. The Company will also accept a Master’s degree or foreign equivalent in Computer Science, Engineering or a related field of study and 3 years of experience in the job offered or a related occupation.
Work Experience:
Experience must involve 3 years in the following:
N/A. Telecommuting permitted. Position must be based in the Eastern time zone.
This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the
Atlanta
These jobs might be a good fit