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Key areas of responsibilities include:
Hire & staff the Indirect Demand Management team in the UCAN and LATAM regions (US, Canada, Mexico, Brazil)
Serve as the key stakeholder in developing scaled deal-desk operational best practices, and anticipating barriers to solve, for stewarding indirect demand management across regional team members
Partner with cross-functional Operational stakeholders to establish and iterate reactive inbound and proactive outbound playbooks necessary to activate and support indirect demand
Serve as key stakeholder to cross-functional Product partners on business needs, development, and enhancement of our deal-desk front-door tools and workflow capabilities
Analyze deal trends to isolate operational inefficiencies limiting speed-to-spend functionality
Collaborate with global indirect demand counterparts ensuring that our indirect demand management processes are consistently enabled across all markets
Drive as the regional operational voice along Channel and Revenue stakeholders for the design and execution of scaled mechanisms (always-on portfolios and marketplaces) for regional indirect demand expansion
Partner with Sales Revenue Leads to develop a thorough assessment of regional and country-level indirect demand performance based on deal discoverability, advertiser growth, and churn analysis to inform strategies and opportunity
Provide executive updates to senior leadership on indirect demand performance, opportunities, headwinds and tailwinds impacting deal conversion across markets in region
Basic Qualifications:
10+ years of programmatic deal-desk and account management, and digital advertising client-facing support roles with a focus on data analysis experience, familiarity with Ad Operations is a plus
4+ years of managerial experience, experience with global markets a plus
Strengths building cross-functional relationships, developing insights, managing projects, and articulating success
Demonstrated ability to operate effectively in ambiguity and willingness to pivot as needed
Strong leadership and team management skills with a proven track record of leading large teams
Excellent communication and presentation skills
Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
Familiarity with industry tools and software, including ad servers, DSPs, and CRM systems
Understanding of Advertising Measurement vendors
Deep understanding of ad tech and programmatic advertising, industry trends, emerging technologies, and changes in the programmatic landscape
Experience analyzing data and best practices to assess performance drivers
Fluent in English, additional languages (Spanish and/or Portuguese) preferred
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