Nova Field Service Team Leader 

Japan, Chitose 

509949161

What you will be doing

You will be joining “Service Team “

• We contribute the support and provide unique customer value around in Japan Service Team.
• We take everyone is important partner and respect each other’s’ opinion.
• You can learn the advance technical skills and collaborate with leading customers across the globe.
• Teamwork is ours’ spirit; we are the team to make impossible to possible.
• Come as you are, do what you love and grow with team.

What will you do as “Field Service Team Leader”?

• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Developing and implementing a timeline to achieve targets.
• Delegating tasks to team members.
• Conducting training of team members to maximize their potential.
• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
• Conducting quarterly performance reviews.
• Contributing to the growth of the company through a successful team.
• Creating a pleasant working environment that inspires the team.
• Prepare weekly reports to update Service team or HQ for customer support, job completion and other issues pertaining to team performance.
• Work closely with Operations and Sales Departments to achieve Company’s goals and objectives.
• Other tasks deemed necessary by the Management.

• Education: Bachelor's or Master's in Mechanical Engineering or relevant field.
• Experience: 5+ years of Technical /Managerial (Leader) Experience in Semi-conductor industry.
• Knowledge: Understanding of semiconductor tech; vacuum chamber experience a plus.
• Flexibility: Willingness to work shifts and provide overseas support.
• Language: Proficient in English and Japanese (JLPT N1/native level), both written and verbal.

That special something you bring in

• Leadership Leadership Leadership
• Continuous Learning : Never stop growing.
• Open-Minded Collaboration : Communicate well, work effectively in teams.
• Resilience under Pressure : Thrive in high-pressure situations.
• Customer-Centric Focus : Prioritize excellent customer service.
• Autonomy and Interpersonal Skills : Work independently yet excel in interactions.

Get to know us better