JPMorgan Product Operations Enrichment & Engagement Communications Associate 

United States, Delaware, Wilmington 

508051679

As a Communications Associate on the Product Operations Enrichment & Engagement team, you will be responsible for developing content, and supporting planning and distribution efforts across various platforms and channels to ensure successful rollout and implementation of change initiatives to optimize PXT’s product operating model.

Job Responsibilities

• Develop communication tactics to ensure PXT employees understand the nuts and bolts of change initiatives and the CCB product operating model
• Understanding of personas, audience segmentation, and employee analysis to leverage appropriate channel strategy and content approach for successful campaigns
• Use qualitative and quantitative data to develop content strategies and tactics that align with company / change initiative goals and will resonate with the employee audience
• Partner closely with the Executive Communications team to provide holistic communications advisory, messaging, and branding services to all clients
• Produce communications tactics to generate successful awareness and adoption of change programs and initiatives
• Be a Chase brand ambassador who understands and advocates the style guidelines into all assets created by CCB Product Operations

Required qualifications, capabilities and skills

• Bachelor’s degree in Communications, Marketing, Journalism or other related area
• Excellent writer with purpose, attention to detail and audience-first mindset, and strong written, verbal, and interpersonal communication skills
• Proficient in visual storytelling through various tactics including PowerPoint and video
• Proactive nature and ability to work comfortably in a fast-paced setting with tight deadlines
• Comfortable navigating matrixed / ambiguous environment and defining direction
• Ability to manage large-scale, complex projects with a high level of independence, energy, and eagerness to learn and contribute
• Adept at forging strong internal relationships across a broad range of functions

Preferred qualifications, capabilities and skills

• PowerPoint presentation design
• Confluence
• Web content management
• Graphic design
• Video editing