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Description of the Role
Responsibilities:
Lead the Financial Crimes Horizontal Assessment program by ensuring there is proper oversight/governance in place, accomplished through engagement with key stakeholders across the USPB business and Financial Crimes teams to drive coordinated reviews across USPB.
Develop and manage robust plans to execute the Thematic Issue Review process and resulting Horizontal Assessment reviews across risk stripes, LOB, and channels.
Leverage Manager Control Assessment and Issues Management resources to augment process documentation with key controls and deficiencies.
Leverage, develop, and refine process maps, as warranted, to identify areas of opportunity and to adequately document roadmap needs.
Facilitate/host working sessions, ensure meeting minutes are robust, complete, accurate, and shared with stakeholders in a timely manner.
Resolve obstacles with execution of Horizontal Assessment deadlines by providing additional guidance and/or facilitating discussion with Policy/Process Owner(s), Risk and Control teams and Compliance to gain acceptable solution(s).
Coordinate the development roadmaps for process improvements, improved controls, and overall strengthening of our key program metrics
Transform raw data into useful metrics and reportable information for senior leadership.
Develop robust progress readout materials to be leveraged for various Financial Crimes forums/routines suitable for a variety of stakeholder audiences
Develop and maintain dashboards and scorecards to measure overall program health
Ensure relevant forum action items are identified and tracked to completion.
Develop strong relationships with key stakeholders across Financial Crimes 1LOD, business process owners, ACRM/ICRM, business control teams, etc. so that efforts are aligned with strategy and department efforts, regular two-way communication exists, downstream impacts are considered, and business solutions are optimized.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
6 plus years of experience in program management across multiple disciplines with AML/KYC Policy, Compliance and/or Risk and Control expertise preferred.
Experience in Manager Control Assessment (MCA) and/or Issues Management strongly preferred
Process mapping/re-engineering experience preferred
Strong collaboration skills and ability to partner and influence cross-functionally and at all levels of the organization without direct managerial authority.
Proficient in reporting and materials creation
Ability to develop plans, manage individual deadlines and goals.
Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
Knowledge of program metrics, including gathering, reporting, trend analysis, creation, and metrics.
Team player that demonstrates and promotes a positive team culture.
Excellent written and verbal communications skills
Advanced MS Office, particularly PowerPoint and Excel skills
Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.
Education:
Bachelor’s/University degree or equivalent experience
Anticipated Posting Close Date:
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